First Attempt Delivery Rates (FADR)

What is First Attempt Delivery Rates (FADR)?

First attempt delivery rate (FADR) is the number of successful last-mile deliveries executed by a business in the first attempt. Delayed or missed deliveries slow down supply chains, increase the cost of processing an order and hurt customer relationships, thereby affecting a company’s reputation in the market. Maintaining on-time and first attempt delivery performance is challenging, yet extremely important.

An improved FADR is a win-win situation for the customer, the delivery executive, and the service provider. With Artificial Intelligence in the supply chain, it is possible to carry out deliveries with precision in the very first attempt.

How can delivery businesses leverage tech to achieve a better FADR?

• Optimize dispatch and delivery route planning for effective day-to-day planning
• Offer customer-preferred delivery time windows at the time of placing orders
• Improve communication between end-customer and delivery agents with live notifications and ETAs
• Monitor on-ground operations using real-time visibility tools to avoid delays and delivery errors

How Locus helps businesses with dynamic route planning

Advanced geocoding of delivery addresses | Dispatch and delivery route planning | Real-time tracking and supply chain visibility | Easy-to-use applications for on-ground executives