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Struggling to wow your customers at the post-purchase stage?

Transform your last mile delivery into a growth engine with our Last-Mile Maturity Assessment. Ensure a consistent, delightful customer experience while unlocking new revenue opportunities through innovative fulfillment options such as BOPIS, next-day, and same-day delivery.

Our assessment will cover:
  • Your business' current state and identify opportunities for improvement.

  • The areas with the most significant impact and strategies to optimize future deliveries.

  • Ways to increase efficiency across all fulfillment channels for better results.

Maturity Assessment Banner

Why e-commerce companies are choosing the Locus platform

With experience across leading ecommerce companies, the Locus dispatch management platform helps you enhance customer delight with frictionless deliveries, right from the time of placing the order to delivery.

With dispatch scheduling, delivery route planning, resource utilization and last mile visibility, you can reduce man-hours spent on logistics planning, save last-mile costs and improve operational efficiencies.

Dispatch thousands of orders every day

Dispatch thousands of orders every day

Manage high volumes of daily orders with automated order workflows

Route your fleets accurately

Route your fleets accurately

Plan optimal delivery routes across scheduled and dynamic deliveries considering 180+ real-world variables

Save time planning your logistics

Save time planning your logistics

Plan and schedule deliveries automatically across your diverse fulfillment models

Manage your resources better

Manage your resources better

Organize driver schedules, track resource availability and allocate the right people to the right tasks

Never miss a delivery

Never miss a delivery

Offer greater convenience to your customers with their preferred delivery timings and reduce your failed delivery rates

Make lives easier for your ground staff

Make lives easier for your ground staff

Simplify daily task management, navigation, and real-time communications for your riders and delivery partners

Build more trust with your customers

Build more trust with your customers

Share real-time order status with your customers with accurate ETAs and turn-by-turn navigations

Be on top of your deliveries

Be on top of your deliveries

Gain more visibility of ongoing deliveries with live tracking, real-time alerts & notifications, and actionable insights

Manage returns effortlessly

Manage returns effortlessly

Auto-plan your reverse logistics along with scheduled deliveries to save time and multiple trips

Dispatch thousands of orders every day

Dispatch thousands of orders every day

Manage high volumes of daily orders with automated order workflows

Route your fleets accurately

Route your fleets accurately

Plan optimal delivery routes across scheduled and dynamic deliveries considering 180+ real-world variables

Save time planning your logistics

Save time planning your logistics

Plan and schedule deliveries automatically across your diverse fulfillment models

Manage your resources better

Manage your resources better

Organize driver schedules, track resource availability and allocate the right people to the right tasks

Never miss a delivery

Never miss a delivery

Offer greater convenience to your customers with their preferred delivery timings and reduce your failed delivery rates

Make lives easier for your ground staff

Make lives easier for your ground staff

Simplify daily task management, navigation, and real-time communications for your riders and delivery partners

Build more trust with your customers

Build more trust with your customers

Share real-time order status with your customers with accurate ETAs and turn-by-turn navigations

Be on top of your deliveries

Be on top of your deliveries

Gain more visibility of ongoing deliveries with live tracking, real-time alerts & notifications, and actionable insights

Manage returns effortlessly

Manage returns effortlessly

Auto-plan your reverse logistics along with scheduled deliveries to save time and multiple trips

Customer-preferred Delivery Windows

Offer customer-preferred delivery time windows

In a survey by Capgemini, 73% of customers said that receiving orders in a convenient time slot is more important than receiving it quickly. With a heightened delivery experience, you can make customers true custodians of your brand.

Minimize the risk of failed deliveries with Locus’ e-commerce logistics solutions and delight customers with the flexibility to select their preferred delivery date and time at check out or even after order confirmation.

To know more about slot management, and how the future of e-commerce is same day delivery, click here

Bring Carrier Agility

Bring carrier agility to accommodate shifting market requirements

With the rise of Quick Commerce, instant gratification has become the new norm. Add to this variability in order size, priority and delivery windows, brands are struggling to handle e-commerce last mile delivery demands with limited fleet capacity.

The Locus platform enables dispatchers to:

  • Automatically push orders to the best third-party carrier for each order based on pre-configured system rules—cost of delivery, order size, delivery timeline, priority and more.
  • Gain access to a vast carrier network with a variety of shippers that offer on-demand, next-day, and hyper-local delivery.

To know more about carrier management and how to manage your fleet better, click here

Package Sorting Processes

Automate warehouse package sorting processes

Orders come in sorting centers in varied dimensions and addresses. Using an outmoded parcel sorting process extends delivery time windows, and leaves drivers with less time on the road.

The Locus platform helps

  • Automate the shipment sorting process by creating distinct delivery zones
  • Accurately geocode printed shipping label addresses
  • Allocate parcels to best-suited drivers based on multiple order parameters

To know more about warehouse management and how Locus helps with automated parcel sorting, click here

Smart Route Planning

Deliver excellence with Smart Route Planning

Factors like rising fuel cost, poor driver productivity, manual route planning, and lack of real-time visibility complicate delivery processes, while also impacting your profitability.

Locus' advance routing engine factors in 180+ real world variables to build the most effective route. With this, you can

  • Track orders from origin to destination in real-time across fulfillment channels
  • Extend real-time visibility to customers with programmatic SMS alerts
  • Rich order tracking pages that help capture cancellation & rescheduling requests
  • Customize returns and cancellations to implement automated cadences

To know more about Locus’ advanced delivery route planning capabilities for e-commerce businesses, click here

Customer-preferred Delivery Windows
Bring Carrier Agility
Package Sorting Processes
Smart Route Planning

Offer customer-preferred delivery time windows

In a survey by Capgemini, 73% of customers said that receiving orders in a convenient time slot is more important than receiving it quickly. With a heightened delivery experience, you can make customers true custodians of your brand.

Minimize the risk of failed deliveries with Locus’ e-commerce logistics solutions and delight customers with the flexibility to select their preferred delivery date and time at check out or even after order confirmation.

To know more about slot management, and how the future of e-commerce is same day delivery, click here

Bring carrier agility to accommodate shifting market requirements

With the rise of Quick Commerce, instant gratification has become the new norm. Add to this variability in order size, priority and delivery windows, brands are struggling to handle e-commerce last mile delivery demands with limited fleet capacity.

The Locus platform enables dispatchers to:

  • Automatically push orders to the best third-party carrier for each order based on pre-configured system rules—cost of delivery, order size, delivery timeline, priority and more.
  • Gain access to a vast carrier network with a variety of shippers that offer on-demand, next-day, and hyper-local delivery.

To know more about carrier management and how to manage your fleet better, click here

Automate warehouse package sorting processes

Orders come in sorting centers in varied dimensions and addresses. Using an outmoded parcel sorting process extends delivery time windows, and leaves drivers with less time on the road.

The Locus platform helps

  • Automate the shipment sorting process by creating distinct delivery zones
  • Accurately geocode printed shipping label addresses
  • Allocate parcels to best-suited drivers based on multiple order parameters

To know more about warehouse management and how Locus helps with automated parcel sorting, click here

Deliver excellence with Smart Route Planning

Factors like rising fuel cost, poor driver productivity, manual route planning, and lack of real-time visibility complicate delivery processes, while also impacting your profitability.

Locus' advance routing engine factors in 180+ real world variables to build the most effective route. With this, you can

  • Track orders from origin to destination in real-time across fulfillment channels
  • Extend real-time visibility to customers with programmatic SMS alerts
  • Rich order tracking pages that help capture cancellation & rescheduling requests
  • Customize returns and cancellations to implement automated cadences

To know more about Locus’ advanced delivery route planning capabilities for e-commerce businesses, click here

How Locus helps businesses grow

Resources & Insights

The future of E-commerce lies in achieving same-day and slot-based deliveries
Blog

The future of E-commerce lies in achieving same-day and slot-based deliveries

How to increase operational efficiencies in E-commerce
Case Study

How to increase operational efficiencies in E-commerce

How Locus automated logistics operations for Indonesia’s leading E-commerce player
Whitepaper

How Locus automated logistics operations for Indonesia’s leading E-commerce player

Frequently Asked Questions

An E-commerce shipping solution is a tech tool that helps businesses transport the products purchased online from a retailer to the delivery destination.

E-commerce fulfillment services are the tasks involved in getting the product delivered to the customer once the order has been placed. These services include:

  • Warehouse
  • Shipping
  • Pick and pack
  • Kitting or bundling
  • Returns handling

E-commerce logistics aims to maximize customer satisfaction without compromising profitability. All purposes of e-commerce logistics come under this point like:

  • Reducing operational costs
  • Improving visibility and maintaining the efficient flow of information
  • Quick customer redressal
  • Exceptional customer experience
  • Optimize delivery performance
  • Reduce carbon footprint
  • Eliminate product damage, missing or theft

Yes. With the Machine Learning capabilities of Locus e-commerce logistics solutions, your fleet managers can quickly sort the parcel based on delivery windows, location, and vehicle capabilities, once the parcel details get inputted. By seamlessly printing the routing information on the labels of parcels, it simplifies the sorting process. So, Locus’ offerings ensure you minimize your delivery turnaround time.

You can. The delivery-linked checkout feature of Locus’ e-commerce logistics solution helps you provide eco-friendly time slots to your customers. This enables you to save considerable fuel costs, encouraging your customers to move towards sustainable deliveries.

With its end-to-end visibility and predictive alerts on Expected Time of Arrival (ETA), Locus’ offerings help you know if there are any potential delays in e-commerce logistics. This enables you to stay connected with your customers and rectify these delays in upcoming deliveries.

Yes, it does. Locus’ e-commerce logistics solution defines your driver shifts, operating hours, and availability in a single dashboard. This simplifies your logistics scheduling process and makes it more efficient.

Yes, they will. The geocoding feature in the Locus’ offerings converts imprecise addresses into accurate geographical coordinates. It alerts your dispatchers when there is poor accuracy and lets them correct it quickly. This ensures your drivers reach the exact delivery destination at the right time.

Locus’ e-commerce logistics solution combines geospatial data with 250+ operational metrics. Also, it shares all these insights and KPIs with your stakeholders without leaving any of them. These insights help you rectify any inefficiencies before it gets big.

There are three stages of e-commerce shipping. They are:

  • Receiving the order
  • Order processing
  • Order fulfillment

Logistics management in e-commerce is the process of planning, managing, and controlling the flow of goods and services that ensures businesses meet their customers' requirements.

The two most significant issues that kill the margins in e-commerce logistics are delivery reattempts and poor reverse logistics management.

Yes, you can. With Locus’s delivery-linked checkout feature, you can provide multiple time slot options for your customers. This saves you time, resources, and costs to allocate and dispatch the parcels.

Our Locus’ offerings help you provide delivery options like same-day, next-day, on-demand delivery, quick commerce, and standard two-day or three-day delivery.

Yes, you can. With Locus’ offerings, you can plan and manage contracted, captive and outsourced fleets on the same dashboard to unlock multi-channel fulfillment. Also, it intelligently selects the best fulfillment channel for each order and ensures you deliver orders with varying sizes and Service Level Agreements (SLA).

With demand insights from the delivery-linked checkout, Locus’ offerings help you optimize fleet capacity and build cost-effective and efficient delivery plans.

Yes, you can. Locus’ e-commerce logistics solution does simple resequencing of orders by accommodating the exceptions on the ground.

We are growing

75%

reductionin planning time

60%

reductionin sorting time

25%

reductionin operational cost

Accelerate your e‑commerce growth with Locus

Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

68m+ miles

Reduction in distance traveled

12m+ kgs

Reduction in GHG emissions

$330m+

Savings in logistics costs
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