Ingka Group acquires Locus! Built for the real world, backed for the long run. Read here>Read the full story>
Ingka Group acquires Locus! Built for the real world, backed for the long run. Read the full story
Agentic TMS for Big & Bulky

Your most expensive promise, finally your most reliable.

Furniture, appliances, and home goods run on two-person crews, tight windows, and installs, every one a human decision today. The Locus Agentic TMS, the world's first of its kind, deploys agents that decide, dispatch, and deliver each order within the rules you define.

An Ingka Group company. Trusted by 360+ enterprises across 30+ countries.
LOCUS AGENTIC TMS autonomy L2 · guardrails on
DECISION PIPELINE · LIVE
Signal
Evaluate
Act
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DECISION LOG auto · newest first
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1,284 decisions today · 87% auto-approved
$320M+ Logistics cost saved for clients
1.5B+ Deliveries optimized globally
30+ Countries served

Recognized by leading industry analysts and customers

Gartner Logo G2 Logo

TRUSTED BY

360+ Enterprises

to run complex transportation networks

Rated 4.5★ on G2 Read verified customer reviews
The big & bulky reality

Four things that break in heavy-goods last mile.

Big & bulky is the highest-cost, highest-friction, most CX-sensitive delivery in retail. The same four problems show up at almost every retailer.

01

The promise gap

Scheduling lives in SAP or your OMS, with no live read on fleet capacity. You promise dates you cannot reliably hit, and cannot monetize the premium slots customers want.

02

Blind economics

Carrier cost never reaches the routing decision. There is no route-level P&L, and captive versus 3PL calls get made on instinct.

03

Growth breaks the model

Every new DC, market, and delivery tier multiplies complexity. Manual planning and stitched-together systems cannot absorb it.

04

A fragile experience

White-glove, room-of-choice, assembly, returns, and haul-away. One missed visit costs you the redelivery and the brand.

The Locus answer

One operating system, from order to living room.

Every channel in. Every mile out. A promise engine at checkout, then DiSCO, our agentic operating system of eight specialist agents, governed by your policies.

1 EVERY CHANNEL, ONE ORDER STREAM
Web & D2C
Store
Phone & on-call
Marketplace
B2B & trade
2
PROMISE ENGINE
Reads live crew, truck & DC capacity and commits a delivery window before order confirmation, at checkout, in store, or on the phone. Premium slots become a revenue lever, not a gamble.
The slot promised = the slot routed
SLOTS AT CHECKOUT · FROM LIVE CAPACITY
Thu
Fri
Sat
Sun
Mon
Open Premium Full
3 Locus DiSCO
YOUR POLICIES GOVERN
SLA COST SUSTAINABILITY COMPLIANCE PROMISE
Orchestrator
Capacity
Carrier
Dispatch
Hub
Customer
Settlement
Copilot
Eight specialists, one shared plan, meet each one in detail below.
4 ALL MILE · ALL MODE EXECUTION
WHO MOVES IT
Captive fleet 3PL partners Outsourced & gig Parcel carriers 1,000+ pre-integrated carriers
HOW IT MOVES
Same-day Next-day Scheduled multi-day Zone-based White-glove, 2-person
EVERY JOB, ONE PLAN
Delivery BOPIS Service & install Returns Repair Haul-away
CUSTOMER
⟳ Returns, repair & haul-away loop back through the same agents, same crew, same vehicle, same evidence trail.
Humans govern. Agents act.

Meet the agents.

Each agent reasons over 250+ live constraints, fed by real-time data from traffic to telematics, and gets sharper with every delivery. Select an agent to see what it owns in a big & bulky operation.

Capacity 01
Carrier 02
Dispatch 03
Hub 04
Customer 05
Settlement 06
Copilot 07
Orchestrator 08
AGENT {{ agent.num }} OF 08

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Capacity Agent console Carrier Agent console Dispatch Agent console Hub Agent console Customer Agent console Settlement Agent console Copilot Agent console Orchestrator Agent console
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Autonomy on your terms, every agent moves through three stages
Stage 1

Advise

The agent recommends, your team decides. Every action logged with full reasoning.

Stage 2

Guardrails

The agent auto-acts within thresholds you set, and escalates outside them.

Stage 3

Autonomous

The agent runs routine decisions. Your team governs network outcomes. Instant rollback built in.

All miles. All channels. All nodes.
The operational impact

What changes when agents run the network.

99.5%

On-time delivery SLA

90%

Improvement in fleet utilization

66%

Faster planning cycles

20%

Reduction in logistics costs

Enterprise-grade by default.

Locus runs on the private cloud of your choice and integrates with your existing ERP, OMS, WMS, FMS, or even TMS, in weeks.

Enterprise-grade scalability, security and robustness mean that your operations are in safe hands.

Scale
12M+ Automated decisions / day
Security
DNV ISO/IEC 27001 Information Security Management System certification
DNV ISO 27701 Privacy Information Management System certification
AICPA SOC for Service Organizations
GDPR compliant
Reliability
99.97% Uptime
Learn more about our trust & compliance posture
Case study · A global home-furnishings retailer

Every crew, carrier, and market on one autonomous decisioning system.

One of the world’s largest home-furnishings retailers runs big and bulky across many markets, on captive crews and third-party carriers. It rebuilt that last mile on the Locus agentic TMS.

BEFORE
Scheduling with no live read on capacity
Order, capacity, and fleet planned in silos
No single plan, no route-level cost view
Teams chasing exceptions manually
WITH THE LOCUS AGENTIC TMS
Agents decide, dispatch, and deliver
Order to room of choice on one platform
One plan across every market
Forward and reverse, governed by the retailer’s rules
What runs on Locus now
Capacity-aware promise
Two-person routing
Returns & removals
Hub operations
Multi-carrier orchestration
One configurable codebase
$100M+
Efficiencies identified at scale
1platform
Every channel, captive and carrier, forward and reverse
A global home-furnishings retailer
1-day operations assessment

See the opportunity in your network.

With our experience powering 1.5B+ deliveries, we will map your big & bulky operation as it runs today and show where the margin is, benchmarked against your data, not ours.

Decisions your team makes today that agents should own
Where promise, capacity, carrier mix, and cost-to-serve leak margin
How much growth your existing team can absorb with agents in the loop

Book my assessment

A dedicated solutions engineer will reach out within one business day.
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