Build end-to-end visibility into all stages of order fulfilment

Track resources on the ground while effectively managing delivery exceptions.

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Power all-mile excellence on the ground

Track and Trace powers all-mile excellence by granting end-to-end real-time visibility to all stakeholders. It enables quicker responses to unexpected situations on the ground, keeps track of driver availability in real-time, and facilitates the sharing of last-minute updates for existing routes. Additionally, it strengthens relationships by fostering trust between drivers and other stakeholders through trusted interactions.

1.22B+

Total deliveries optimized

$303m+

Savings in logistics costs

99.5%

On-time deliveries

Track and Trace solutions

Driver Companion App

Leverage advanced algorithms to automatically schedule daily pick-ups, and deliveries, and manage cancellations and returns most efficiently while maintaining SLAs and peak resource utilization.

Control Tower

Anticipate and manage disruptions on the ground with end-to-end real-time visibility in the All-Mile for all fulfillment channels. Bring transparency for all stakeholders, from dispatch managers to drivers and end-consumer

Tracking Page

Drive a holistic post-purchase experience and reduce support costs through streamlined order fulfillments with centralized order tracking

Driver Companion App

Driver Companion App

Leverage advanced algorithms to automatically schedule daily pick-ups, and deliveries, and manage cancellations and returns most efficiently while maintaining SLAs and peak resource utilization.

Control Tower

Control Tower

Anticipate and manage disruptions on the ground with end-to-end real-time visibility in the All-Mile for all fulfillment channels. Bring transparency for all stakeholders, from dispatch managers to drivers and end-consumer

Tracking Page

Tracking Page

Drive a holistic post-purchase experience and reduce support costs through streamlined order fulfillments with centralized order tracking

Offer real-time order tracking to minimize customer support needs

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Improve escalation response times

Empower drivers and support teams to quickly resolve on-ground exceptions through instant communication of order updates, cancellations, geofence breaches, and more.

Track driver availability in real-time to share last-minute updates on existing routes. Share new task allocations on the go without the need to call the driver.

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Leverage real-time communication

Coordinate deliveries over a secure and branded communication channel to limit instances of sensitive information breaches.

Equip drivers with a detailed message history from a single communication channel to resolve any information discrepancy or obtain past knowledge.

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Long-term driver retention

Foster empathy among ground teams and build on trusted interactions for driver's higher productivity and engagement.

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Convert your logistics operations to a revenue generator