28% of a product’s total transportation cost is involved in last mile deliveries.
The follow on cost for a 2nd delivery is equivalent to delivering 3 packages.
The average cost of re-delivery is $15.
“No one is at home to receive” is the number one reason for failed deliveries, with 54.9% instances.
69% of customers won’t shop with a retailer if an item they purchased is not delivered within two days of the date promised.
16% of customers will abandon shopping with a retailer altogether if they receive an incorrect delivery just one time, and 14% will do so if they receive a late delivery just one time.
Every time a delivery attempt fails, it adds extra cost including transportation, re-delivery time, additional time in warehouse/storage, etc.
FADR is a direct indication of the successful deliveries made in the first attempt.
Be the minor difference to win major contracts
Enhance Customer Experience Exponentially
Reduce Costs involved in multiple deliveries, storage of packages & management personnel
An improved FADR is a win-win situation for the customer, the delivery executive, and the service provider.
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