Powering 250M+ orders with clients across 400+ cities

Clients worldwide trust Locus to optimize their supply chain, provide visibility, reduce costs, and ace end-customer delight.


Case Studies


Enabling customer satisfaction through smart logistics in E-grocery


With operations in 25+ cities and over 18,000+ products on its platform, a leading E-grocery player in India was looking to drive down logistics costs, achieve high-level customer satisfaction and manage operations at scale. Learn now Locus helped maximize volume utilization and orders per vehicle, and minimize distance traveled, ensuring on-time delivery leading to improved customer satisfaction.

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Success Stories

Optimizing Heavy Engineering Supply Chain

Watch how Locus transformed KOEL’s supply chain operations with the help of cost-based route optimization, faster and more efficient dispatch processes, and minimal human dependency in logistics planning.

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Same-day delivery: The True Gamechanger
Same-day delivery: The True Gamechanger
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How to Optimize Permanent Journey Planning (PJP) in FMCG and Retail Supply Chains
How to Optimize Permanent Journey Planning (PJP) in FMCG and Retail Supply Chains
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Micro-Fulfillment Centers are Shaping Up the Future of E-Grocery Deliveries
Micro-Fulfillment Centers are Shaping Up the Future of E-Grocery Deliveries
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Supply chain control towers: A tool to gain visibility & control over logistics operations
Supply chain control towers: A tool to gain visibility & control over logistics operations
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What our customers are saying

Group Logistics Manager
Ly Trung Kien

Group Logistics Manager

We use Locus for real-time tracking of delivery shipment. This provides us transport visibility, hence helping us to manage trucks more closely and proactively detect the possible issue and update delivery status to Customers.

In addition, the E-POD management solution saves us a lot of time and effort to collect hardcopy POD from our drivers, all information stored on the Locus platform. We are glad to work with Locus team.

Lead Product Manager
Abhishek Sikka

Lead Product Manager

We use Locus primarily for our vehicle service team to schedule doorstep services, pickup requests, and installation of charging solutions. Before Locus, we did not have a scalable solution. We slowly adopted Locus end-to-end as we had to do quite a few customizations. We now do our entire service booking and service operation journey on Locus.

The solution has been very well received by our operations team. Our metrics have significantly improved. Ather Energy has made a name for itself with industry-leading experience and Locus has played an important role in that.

Ather Energy
Chief Technology Officer
Mahesh Kumar J

Chief Technology Officer

For an early-stage startup like ours with complex last-mile delivery requirements, Locus helped solve the problem of planning and deliveries so effectively that we were able to scale our operations without worrying about the complexity involved in route/capacity planning.

Their API integration helped us automate the whole planning process and minimize the effort required to orchestrate complex last-mile delivery workflows across our warehouses.

Captain Fresh
Sr. Vice president
Wren Paul Jr.

Sr. Vice president

Collaborating with Locus was a much-needed shot in the arm for us in fulfilling our deliveries on time. This partnership helped us in easing the time taken to prepare accurate and cost-effective routes.

The best USP of Locus is planning, scheduling, and tracking of vehicles, it has very user-friendly and simple to use and understand UI, would surely recommend this solution to all businesses in the hyperlocal space.

Captain Fresh
V.S. Sudhakar

Co-Founder & Executive Director

We use Locus for automatically planning our delivery routes and tracking our last-mile delivery. They have worked closely with our Product team to keep enhancing the product.

The new feature which they deployed recently with real-time alerts and planned vs. actual comparison in an extremely simple UI has really helped our Ops teams to manage the last mile deliveries effectively. We are happy with the commitment they have to the client's needs and the focus on constant improvement.

Big Basket
R Srinivas

Head- Last Mile

Shipment sorting at delivery centers is time-sensitive, especially when each location has its own nuances. Locus' Auto-sorting technology helps us optimize our shipment segregation and reduce our sorting time by more than half.

The solution has helped us scale up our operations really fast in the past year and almost doubled our peak DC throughput. It is also easy to adopt and is used by our Delivery Centers Pan India. The commitment and support from the Locus team have been exceptional and we are glad to have partnered with them.

Belal EL-Megharbel


Locus provided MaxAB with the platform to develop into the next level with regards to last-mile dispatching efforts; which is essential in ensuring the company is aligned with its strategic vision of sustainable growth with an eye for cost efficiency.
Through an automated dispatching tool; Last mile operations shifted from manual dispatching of daily orders onto trucks, serving our customers more efficiently, providing much-improved service level agreements.
Different customization variables (which include order weight, truck CBM, retailer geo locations) provided by Locus’ platform have enabled the logistics team to test different simulations reaching the optimal combination of variable levels which resulted in an increase in productivity by ~ 25%.

Regarding cost; Locus has assisted in directing us towards the optimal set of orders sizes per trip relative to district density, thus setting more effective pricing structures and utilizing our fleet base more effectively to cover the daily outbound volume required. Resulting in optimizing cost by ~15%.
MaxAB is looking forward to future collaboration with Locus and leveraging more platform features which will enhance the company's logistical infrastructure beyond last-mile operations hopefully expanding to optimizing on First and middle mile operations through live Ops tools.

GM Supply Chain
Fajar Elektro

GM Supply Chain

As a company growing every year, with 15 branches all over Indonesia and more on the way, we began using the transport system/software a few years ago to deliver more accurate, reliable and real-time data for our necessary analysis. This included a higher control and better monitoring of the units.

We use Locus for dynamic planning to support our delivery routes, as well as for tracking last-mile delivery. Locus capabilities can handle various business constraints. With its powerful routing solution, Locus helped us increase the delivery SLA to 95% and reduced the number of vehicles in use by 18% in one year. In addition to this, Locus’ customer support team is responsive whenever the on-ground team faces issues

We are eager to achieve the ‘Efficient, Effective and Economic’ (EEE) goal with Locus.

  • Efficient unit usage leads us to unit optimization.
  • Effective routing helps us save time.
  • Economic routing helps us save costs.
Agro Boga Utama
Randhir Page

Head of E-commerce

When we were looking at optimizing our last mile, we were searching for a vendor that could help us bring value not only to our business but our customers.

That’s when we found Locus, a partner with an abundance of experience in optimization with clients across the spectrum both in terms of industry & geography. Their robust tool allows our teams to always optimally distribute orders based on the available fleet in next to no time allowing us to meet our SLAs. Traditionally without Locus, this would take hours and unnecessary effort. With the many lessons learned, now, in a post COVID environment, we as retailers need to be ready to handle any unexpected surges in demand. With Locus, we have the confidence to know that no matter the circumstance, we won’t lose the trust our customers have placed in us to serve them each day on time.

Abhinav Pulavarthi


Collaborating with Locus was a much-needed shot in the arm for us in fulfilling our deliveries, especially during the pandemic time. This partnership helped us in handling at least 40% more deliveries per day. Locus is Second to none when it comes to planning Bulk order deliveries

One of the best USPs with locus is planning and scheduling of bulk orders and the back end is so robust in identifying the pinpoint locations, which will come in handy for a very smooth hyperlocal delivery experience.

Prashant Tandon

CEO & Founder

We started using Locus services a few months ago and found it useful to manage our field operations. It helped us in creating transparency and managing our logistics field force better.

The Locus team was also very approachable and willing to help with our unique needs.

Albert Koto

Senior Logistics and Operation Manager

We realized we needed a TMS to ensure faster routing and efficient delivery services, due to our unique operation process: semi-wholesale delivery. We were using manual excel-based routing, which only accommodated a few variables, and it took a minimum of two hours to commence routing. After assessing several players, we decided to go with Locus because they were willing to evolve together.

Thanks to Locus’s state-of-the-art technology and supportive engineering and account teams, we launched Locus in 24 of our DC's in less than two months. Today, Locus is fully merged with our operation process and plays a pivotal role in ensuring end-to-end fulfillment, from routing to POD. Here’s to growing together!

Ashish Garg

Lead – Demand Generation

Optimum utilization of sales resources is one of the most prominent challenges that we face in a country like India. Locus has helped us in making optimized beat plans for our Field officer sales (FOS) that has resulted in an increase in productivity and efficiency.

With Locus, we have been able to execute up to 90% of the planned sales beat plans. We can now ensure coverage of maximum customers optimizing time utilization of our on-ground resources which helps us in increasing per resource revenues.

Eddy Sutisna


After six months of implementation in our largest Distribution Centre (Central DC), we got a lot of benefits, thanks to Locus. We got 10% efficiency in delivery cost without reducing our service level. The route planning process is now more standardized and faster, so the team is more focused on monitoring and solving other problems.

Finally, the Volume/ Load utilization has increased among riders and the performance measurement has become more accurate. Now, we are launching Locus in two other DCs.

Technical Project Manager
Kashif Nawaz

Technical Project Manager

We implemented Locus Last Mile Solution at The Petshop ( and we are glad we did it.

It was much-needed support, especially during the pandemic time. This partnership helped us increase the per-day productivity of our drivers. We realized that Locus is able to plan bulk deliveries with unmatched accuracy and the backend is very robust in identifying the pinpoint locations thus ensuring a hassle-free delivery experience. Thanks to Locus, we were able to reduce the planning time effort by 70% and also increase our delivery rate by 20% while always keeping our customers informed.

Technical Architect
Gaurav Singh

Technical Architect

Locus provides a fully interactive tool for us to plan and track our deliveries. Not only have we been able to save 15% of our logistics cost, but also able to live track of our fleet during hours of operation.

Kudos for making such a wonderful product to the Locus team.

Amit Chaudhary

Chief Operating Officer

Locus provides a powerful routing solution that handles all our real-life situations. They are invaluable to our daily operations and have helped us increase the tasks per agent by 20% with 80% of the orders completed within SLA's.

Apart from this, Locus' team is very responsive and flexible. They customized features like rescheduling & reassign based on our needs. These are very important in the services sector as it increases the visibility of available agents and helps manage our fleet with ease. Lenskart's home eye check-up on-demand feature is powered by Locus.

Paul Adams

Chief Operating Officer

Your solution has been excellent for our organization. We use multiple stores and multiple trucks and this can be a little complicated but Locus makes this easy. The Locus team has been really responsive and never lets an issue impact our customers. We appreciate the partnership and professionalism from the Locus team and have recommended this solution to other businesses.

Over the last 6 months, Locus has issues with our delivery routing a thing of the past. With just a few clicks our deliveries are routed and my drivers are on the road. If I ever do have a problem and need help, their customer service is phenomenal. I’ve gotten responses back within the hour if I ever have an issue. And they keep me updated on the issue until it is resolved. I cannot wait to see what new features they come up with in the future to benefit our company.

Mohamed Khamis

Operations Manager

I am proud to be one of your clients & want to state my experience with Locus. Locus is one of most key factors to success. 1st & the most impressive in Locus is the excellent team behind & 24 HRs support from a very very professional team.

Flexibility in reports design, reports one of the most important & precious outcomes from the locus. Wide Capability to fulfill your business requirement. All-day monitor & control over your distribution team. Better utilization of your vehicles. Add on more than 10% efficiency which is much greater in the launch phase with more reliability & time-saving.


Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons, etc to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle(fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

$100 M+
Logistics costs reduced
100+ Years
Planning time saved
6300 + Tonnes
GHG emissions reduced

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