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Order Management

Leverage advanced algorithms to automatically schedule daily pick-ups, deliveries, and manage cancellations and returns most efficiently while maintaining SLAs and peak resource utilization.

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Intelligent Order Management for Scaling Efficiencies

Order Management is a solution that enhances daily dispatch operations, right from order capture to delivery, with the help of powerful automation. It allows businesses to leverage advanced algorithms to automatically schedule daily pick-ups and deliveries in the most efficient manner while adhering to SLAs and maintaining peak resource utilization.

Solve Key Order Fulfillment Challenges

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Track Order Fulfillment from Beginning to End

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Orchestrate your Fulfillment Life Cycle

Automatically move orders through customizable stages, ensuring deliveries stay on track even with exceptions on the ground.

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Streamline Fulfillment Operations across All-miles

Leverage custom fulfillment workflows with diverse operations like consolidation of orders, intelligent sorting, etc., at any stage of fulfillment - first, mid, or all-mile.

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Secure Fulfillment at all Legs of the Fulfillment Journey

Ensure secure delivery of orders with real-time updates on the chain of custody information processed at every stage of order fulfillment.

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Maximize Fulfillment Scale with Integrated Order Processing

Leverage an advanced rule engine to automatically schedule and dispatch thousands of deliveries daily through captive, contracted, or carrier fleets.

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Automatically Process Cancellations & Failed Deliveries

Automate how failed deliveries, returns, and cancellations are processed with minimal human intervention.

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Provide post-purchase flexibility

Offer customers the flexibility to select preferred delivery slots before or after confirming an order.

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Combat Exceptions with Flexible planning

Easily add or re-sequence deliveries with an intuitive drag-and-drop interface.

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Get a Comprehensive View with Enriched Order Manifests

Automatically maintain rich logs of order activity across planning, execution, and other stages.

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Delight Customers across Fulfillment Channels

Provide customers with enhanced visibility across fulfillment channels through real-time updates, share their special instructions ahead of delivery, and capture their experience through questionaries.

Successfully Delivering for

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Unilever logo
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Bigbasket logo
Philip Morris International logo

Our Global Impact to Help Your Business

81%

Time Back in Planning Efforts

27%

Cost Saved on Ground Resources

19%

Reduction in Shipping Lead Time

95%

Increase in SLAs Adherence

38%

Reduction in WISMO Contacts

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