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What obstacles are preventing your business from growing?

Could it be inefficient routing, inconsistent delivery, obsolete technology, or all of them? Let the Locus Last Mile Assessment be your guide.

Our assessment will look at:
  • Your business' current state and identify opportunities for improvement.

  • The areas with the most significant impact and strategies to optimize future deliveries.

  • Ways to increase efficiency across all fulfillment channels for better results.

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Why retail companies are choosing the Locus platform

The Locus platform acts as a single retail logistics solution for your multi-channel retail fulfillment.

With accurate order management, daily dispatch planning, smart rider allocation, dynamic and scheduled route planning and end-to-end visibility powered by Locus’ omnichannel retail solutions, reach customers faster across varied fulfillment channels, save on-road time and build greater trust with your customers.

Fulfill delivery promises at scale

Fulfill delivery promises at scale

From accepting orders to allocation, route optimization and tracking, manage the complete order cycle on a single platform.

Utilize the full potential of your fleet

Utilize the full potential of your fleet

With real-time order allocation and smart fleet mix recommendations, ensure your fleet is working at optimal capacity everyday.

Make on-time deliveries the standard

Make on-time deliveries the standard

Delivery partners can keep track of upcoming deliveries, plan the quickest routes and upload important proof of delivery details on a single app.

Run a tight ship, always

Run a tight ship, always

Track and trace every delivery in real-time with our platform, and counter any possible delays through timely alerts and notifications.

Engage in meaningful dialogue with customers

Engage in meaningful dialogue with customers

Build better loyalty by sharing real-time delivery status, ETAs and order updates with your customers.

Get the bigger picture

Get the bigger picture

Uncover and resolve underlying inefficiencies through our platform’s deep analytics and gain actionable insights.

Fulfill delivery promises at scale

Fulfill delivery promises at scale

From accepting orders to allocation, route optimization and tracking, manage the complete order cycle on a single platform.

Utilize the full potential of your fleet

Utilize the full potential of your fleet

With real-time order allocation and smart fleet mix recommendations, ensure your fleet is working at optimal capacity everyday.

Make on-time deliveries the standard

Make on-time deliveries the standard

Delivery partners can keep track of upcoming deliveries, plan the quickest routes and upload important proof of delivery details on a single app.

Run a tight ship, always

Run a tight ship, always

Track and trace every delivery in real-time with our platform, and counter any possible delays through timely alerts and notifications.

Engage in meaningful dialogue with customers

Engage in meaningful dialogue with customers

Build better loyalty by sharing real-time delivery status, ETAs and order updates with your customers.

Get the bigger picture

Get the bigger picture

Uncover and resolve underlying inefficiencies through our platform’s deep analytics and gain actionable insights.

First Attempt Delivery Rates

Enhance customer satisfaction with successful First Attempt Delivery Rates (FADR)

With delivery windows getting compressed, a delightful customer experience becomes a key differentiator of growth.

The Locus platform:

  • Enables your customers to choose delivery timings based on their preference and convenience
  • Empowers your last-mile delivery operations by scaling more orders per day based on the graded priority and available resources
  • Minimizes inaccuracies in the last-mile by keeping your delivery staff well informed, thereby reducing missed deliveries

To learn more about FADR and how a logistics dispatch software can help with improving your deliveries, click here

Advanced Track and Trace

Mitigate on-ground blind spots with advanced track & trace

Disparate on-ground visibility limits dispatchers’ ability to quickly respond to escalations, a key factor in causing delays and missed deliveries.

With a customized tracking link for enhanced visibility across multiple channels, the Locus platform

  • Offers a bird’s eye view of fulfillment activities, allowing retailers to anticipate and resolve potential hurdles
  • Builds more transparency and trust with customers by sharing real-time ETAs and turn-by-turn navigation updates

To know more about last-mile visibility and how it can help you save on-ground mishaps, click here

Scale demand variability

Scale demand variability

As peak season hits, retailers find it tough to navigate the logistical crunch. The high demand and low supply account for longer lead times and more unhappy customers.

With the Locus platform you can

  • Ship through Locus's vast carrier network and allocate upcoming orders based on real-time business and order-specific constraints.
  • Easily manage and respond to demand variability by leveraging a smart fleet mix.
  • Accommodate order volumes of any scale with a choice of diversified fulfillment options

To know more about handling demand surges and how you can scale easily with Locus, click here

Optimal Resource Utilization

Smart scheduling for optimal resource utilization

A high driver attrition rate–nearly 91% is one of the major concerns among retailers. Unbalanced schedules, long working hours, and unplanned tasks are also long-standing challenges for brands. This can be overcome with the help of a smart omnichannel fulfillment solution.

The Locus platform:

  • Powers your driver scheduling process by organizing driver shifts & tracking vehicle availability in advance
  • Enables dispatchers to plan for upcoming holidays, drivers' day-offs, and sick days
  • Allows you to tactfully distribute workload among available drivers and play a significant role in making them happy

To know more about resource optimization and how you can manage your riders more effectively, click here

First Attempt Delivery Rates
Advanced Track and Trace
Scale demand variability
Optimal Resource Utilization

Enhance customer satisfaction with successful First Attempt Delivery Rates (FADR)

With delivery windows getting compressed, a delightful customer experience becomes a key differentiator of growth.

The Locus platform:

  • Enables your customers to choose delivery timings based on their preference and convenience
  • Empowers your last-mile delivery operations by scaling more orders per day based on the graded priority and available resources
  • Minimizes inaccuracies in the last-mile by keeping your delivery staff well informed, thereby reducing missed deliveries

To learn more about FADR and how a logistics dispatch software can help with improving your deliveries, click here

Mitigate on-ground blind spots with advanced track & trace

Disparate on-ground visibility limits dispatchers’ ability to quickly respond to escalations, a key factor in causing delays and missed deliveries.

With a customized tracking link for enhanced visibility across multiple channels, the Locus platform

  • Offers a bird’s eye view of fulfillment activities, allowing retailers to anticipate and resolve potential hurdles
  • Builds more transparency and trust with customers by sharing real-time ETAs and turn-by-turn navigation updates

To know more about last-mile visibility and how it can help you save on-ground mishaps, click here

Scale demand variability

As peak season hits, retailers find it tough to navigate the logistical crunch. The high demand and low supply account for longer lead times and more unhappy customers.

With the Locus platform you can

  • Ship through Locus's vast carrier network and allocate upcoming orders based on real-time business and order-specific constraints.
  • Easily manage and respond to demand variability by leveraging a smart fleet mix.
  • Accommodate order volumes of any scale with a choice of diversified fulfillment options

To know more about handling demand surges and how you can scale easily with Locus, click here

Smart scheduling for optimal resource utilization

A high driver attrition rate–nearly 91% is one of the major concerns among retailers. Unbalanced schedules, long working hours, and unplanned tasks are also long-standing challenges for brands. This can be overcome with the help of a smart omnichannel fulfillment solution.

The Locus platform:

  • Powers your driver scheduling process by organizing driver shifts & tracking vehicle availability in advance
  • Enables dispatchers to plan for upcoming holidays, drivers' day-offs, and sick days
  • Allows you to tactfully distribute workload among available drivers and play a significant role in making them happy

To know more about resource optimization and how you can manage your riders more effectively, click here

How Locus helps businesses grow

Resources & Insights

Hope comes in the form of AI for big-box stores
Whitepaper

Hope comes in the form of AI for big-box stores

Locus’ guide to omnichannel fulfillment
Whitepaper

Locus’ guide to omnichannel fulfillment

Why changing dynamics in Middle East’s retail sector mean new growth opportunities
Blog

Why changing dynamics in Middle East’s retail sector mean new growth opportunities

Frequently Asked Questions

The last-mile needs of small and large businesses in retail logistics vary. Small retail stores want to outsource their orders and collaborate with grocery delivery service companies so that they can focus on consumer needs. In contrast, large retail businesses are looking to automate their delivery and warehouse operations. Also, they are looking to bring backdoor automation to facilitate omnichannel shipping.

Logistics ensures that retail businesses build a streamlined process from product procurement to returns management. It helps you correctly fulfill the customer demands in terms of shipping time, and minimize the shipping cost. And this enables you to provide an optimal customer experience without compromising on profitability.

Yes. Locus’s omnichannel retail solution can help you stream data between multiple systems with simple and lightweight APIs to reduce data silos and improve visibility from order to delivery.

Based on the SLA (Service Level Agreements) and real-time quotes from all carriers, Locus carrier management solution generates the optimal carrier mix that accommodates a broader range of order types. This ensures you get the best carriers for the job that delivers orders with varying sizes and SLAs.

Yes. Our dispatch management solution, infused with automation & powered by a smart algorithm, can help you automate every aspect from order to delivery, such as automated order capture and assignment, routing, notifications, carrier selection, and more.

With Locus’ retail logistics solution, your businesses can monitor route deviations and sequence edit them in real time. Its detailed order-level updates on transit history and proof of delivery help you know where the likelihood of potential delivery exceptions and resolve them before they get big.

There are totally seven elements of retail logistics. They are:

  • Product procurement
  • Storage, warehousing and materials handling
  • Packaging and unitisation
  • Inventory
  • Transport (Fulfillment and shipping)
  • Information and control
  • Returns management

  • Lack of real-time visibility/tracking
  • Travel distance between the warehouse location, retail outlets, etc., to the delivery point
  • Routing and dispatch issues
  • High operational costs
  • Size of the fleet to make deliveries
  • Shortage of drivers or fleet
  • Inefficient manual processes to plan and dispatch orders
  • Working with multiple third-party fleets
  • Using separate tech solutions to manage multiple fulfillment channels

Yes. With Locus’ capacity led delivery solution, retailers can accommodate friction free cancellations, seamless reverse logistics and reduce reattempts without compromising operational excellence.

Yes. Locus’ route optimization solutions provide sustainable delivery options to your customers by optimizing for shorter routes, fewer miles & delivery vehicles, leading to reduced CO2 emissions.

The Locus offerings provide a bird’s eye view of the retail logistics operations to your delivery managers. In case of any breaches in delivery commitments, its predictive alerts help you proactively notify customers of any likely SLA breaches. Beyond helping your businesses adapt to ad-hoc order requests from customers and drivers, it quickly shuffles the orders factoring in all delivery exceptions on the ground. And this ensures your enterprises are fully aware of the daily status of deliveries.

We are growing

99.5%

on-time
deliveries

< 30s

on-demand
routing

$200m+

logistics
cost saved

650m+

deliveries
in 400+ cities

Accelerate your retail growth with Locus

Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

68m+ miles

Reduction in distance traveled

12m+ kgs

Reduction in GHG emissions

$330m+

Savings in logistics costs
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