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Tagged in Customer Experience

How to address the real-time courier dispatch challenges arising due to COVID-19

CEP and 3PL

Courier Dispatch Challenges: Common Problems and How to Solve Them

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Lakshmi D

Aug 6, 2025

Explore common courier dispatch challenges, delays, high costs, and visibility gaps and learn proven solutions like dynamic route planning and real-time tracking.

Improve fleet utilization using Locus platform

Fleet Optimization

What is Fleet Utilization? Key Metrics & Importance in 2026

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Lakshmi D

May 31, 2025

Learn to increase fleet utilization, cut fuel costs, and boost profitability with real-time tracking, metrics, and automation tools effortlessly in 2025

Diwali-Deliveries

Blog

The Golden Route: Perfecting Diwali Deliveries This Festive Season

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Lakshmi D

Oct 27, 2023

Key Takeaways There’s something magical about the festive season in India. As the colors of Dussehra meld into the sparkles of Diwali, it’s not just the streets that light up – the shopping scene explodes, making this period a golden opportunity for businesses. It’s during these months that consumers eagerly wait, wallets at the ready, […]

Blog

3 Reasons Why Real-Time Communication is A Must For Delivery & Fulfillment

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Lakshmi D

Oct 9, 2023

Discover why real-time communication is essential for seamless delivery fulfillment, improving efficiency, customer experience, and logistics operations.

Navigating-Reverse-Logistics-Challenge

Blog

InFocus Webinar: The Silent Tsunami- Navigating Reverse Logistics Challenges

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Lakshmi D

Oct 6, 2023

Navigate reverse logistics complexities with expert insights on reducing costs, improving efficiency, and tackling key supply chain challenges effectively.

Blog

How a Leading MENA-based B2B Food and Grocery Platform Saves 45% Distance Travelled With Locus Solutions

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Siddhesh Raut

Sep 18, 2023

Discover how a leading MENA-based B2B food and grocery platform reduced travel distance by 45% with Locus' smart logistics solutions.

Blog

Customer-Centricity: The Secret To Success on ONDC Platform

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Lakshmi D

Jul 21, 2023

Key Takeaways At the stroke of midnight when the world was about to enter into 2023, India took a bold decision. A decision that could democratize the entire e-commerce setup for businesses and build a level-playing field for them and improve the product choice for customers.  Given that this revolutionary platform is still in its […]

Locus tracking solution

Tech and Product

Transform Your Delivery Process with Locus’ Automated Tracking System

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Prateek Shetty

Feb 28, 2023

Locus provides a white label tracking module that offers real-time tracking capabilities and automated notifications to customers about the status of their orders.