- AI in Action at Locus
- Blog
- Case Study
- CEP and 3PL
- Customer Success
- Delivery Experience
- Delivery Experience Optimization
- Delivery Management
- Dispatch Management
- Dispatch Software
- E-Commerce
- Featured
- Fleet Management
- Fleet Optimization
- Gartner
- General
- Grocery
- Healthcare / Pharmaceutical
- Home Services
- In Focus Webinars
- Last Mile Delivery
- Last Mile Delivery Optimization
- Locus for Retail
- Logistics Automation & Orchestration
- Logistics Management
- Logistics Software
- Mid-mile Logistics
- News
- Real-time Tracking & Visibility
- Request for Proposal
- Retail & CPG
- Route Optimization
- Supply Chain Optimization
- Sustainability
- Tech and Product
- TMS Software
- Transportation Management System
- Workforce Empowerment
Category: General
General
Courier vs Tech-Enabled Logistics Operator: Which Model Wins on Last-Mile Efficiency in 2026
Sep 1, 2026
Traditional courier networks and tech-enabled logistics operators are two different delivery models, not two vendors on a list. Compare them across seven efficiency dimensions, with data from McKinsey, AlixPartners, ShipMatrix and Pitney Bowes.
General
The Real Cost of Last-Mile Inefficiency for Logistics Providers: Failure Rate Moves Margin Faster Than Cost
Sep 1, 2026
For a shipper a failed delivery is a cost line. For a provider paid per delivery it is a negative margin on revenue already booked, and it cannot be repriced until renewal.
General
From Order to Proof of Delivery: Why More Carrier Feeds Do Not Buy Real-Time Visibility
Sep 1, 2026
Real-time visibility fails at handovers, and not because data is missing. Two systems each hold a partial claim on the same shipment, with an unowned interval nobody times.
General
Logistics Automation: How to Promote a Logistics AI Decision to the Next Level
Sep 1, 2026
Most orchestration deployments still run their launch autonomy configuration years later. The evidence that justifies a promotion, the bounded trial, and why cheap rollback is the unlock.
General
What a Driver’s First Thirty Days Actually Cost, and Which Part is Dispatch’s Fault
Aug 31, 2026
Route size, service time, ETAs, and scorecards are all calibrated on tenured performance. A new driver gets a plan built for someone who does not exist yet, then gets measured against it.
General
Route Optimization Above 500 Vehicles: The Computational Limits That Break SMB Tools
Aug 31, 2026
Above roughly 500 vehicles across multiple depots, four computational effects dominate. The failure mode is not an error message, it is a plausible bad plan. What to test before you buy.
General
How Agentic TMS Improves Two-Person Delivery Productivity: The Crew Day is Bounded by Job Mix
Aug 31, 2026
In big and bulky, service time dominates and crews only ever run over. Why job mix bounds the crew day, and what agentic decisioning changes when a job overruns at 10:40.
General
Tribal Knowledge in Route Optimization: Why Your Driver Notes Field is Still Empty in 2026
Aug 31, 2026
Every driver app has had a notes field for a decade and the knowledge is still in people's heads. Why capture fails, why free text is a dead end, and what history already tells you.
Insights Worth Your Time
