The Gartner Supply Chain Symposium/Xpo 2023 saw cutting-edge insights shared on logistics automation, workforce efficiency, AI, last-mile optimization, and customer experience.
Other key themes included: the need to improve human productivity in the supply chain while keeping pace with technological advancements, the importance of sustainability, not just in terms of reducing carbon emissions, but also in areas such as packaging and talent diversity.
Finally, there was a strong focus on the constant need to improve the customer experience, whether it through providing diverse fulfillment options that are convenient, flexible and predictable, or by facilitating hassle-free returns.
Read our blog for an in-depth look at the insights.
We hope to see you again next year! Meanwhile, know more about how Locus can turn your last mile into a revenue generator
Take Our Interactive DemoThe symposium last year was being held after two years of drastic shifts in consumer behaviour, where many began to pull goods and services from the comfort of their homes.
In a talk at the symposium, our Founder and CEO Nishith Rastogi explained this was an unprecedented growth opportunity. He shared his insights on converting the last mile from a cost center to a revenue generator.
Read his thoughts from the talk here:
Last year’s symposium also had us showcasing our Dispatch Management Platform
We’re really looking forward to once again getting face-to-face with leading supply chain industry stakeholders such as yourself: absorbing and exchanging ideas on the future of last-mile supply chain.
Our constant pursuit to deliver growth through last-mile excellence has us relentlessly pushing the boundaries of innovation.
And year after year, the industry takes notice. We consistently mentioned in Gartner’s reports around last-mile technology and supply chain optimization solutions.
We’re serious about delivering growth through our pursuit of end-to-end last-mile excellence. From the ease of use of the platform to industry-leading support, our customers think so too.
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