- AI in Action at Locus
- Blog
- Case Study
- CEP and 3PL
- Customer Success
- Delivery Experience
- Delivery Experience Optimization
- Delivery Management
- Dispatch Management
- Dispatch Software
- E-Commerce
- Featured
- Fleet Management
- Fleet Optimization
- Gartner
- General
- Grocery
- Healthcare / Pharmaceutical
- Home Services
- In Focus Webinars
- Last Mile Delivery
- Last Mile Delivery Optimization
- Locus for Retail
- Logistics Automation & Orchestration
- Logistics Management
- Logistics Software
- Mid-mile Logistics
- News
- Real-time Tracking & Visibility
- Request for Proposal
- Retail & CPG
- Route Optimization
- Supply Chain Optimization
- Sustainability
- Tech and Product
- TMS Software
- Transportation Management System
- Workforce Empowerment
Tagged in First Attempt Delivery Rate
General
The First-Attempt Delivery Rate: A Key Metric That Decides Last-Mile Profitability in 2026
Jul 29, 2026
First-attempt delivery rate is the single metric that most decides last-mile profitability. Why failures cost so much, a cost model, and how to lift the rate.
CEP and 3PL
Net Promoter Score (NPS): What Is It? & How To Calculate
Sep 1, 2025
Learn what Net Promoter Score (NPS) is, why it matters, and how to calculate it to measure customer loyalty and drive business growth effectively in 2025
Delivery Experience
Time Slot Management: 2025 Guide for Logistics Teams
Jul 1, 2025
Key Takeaways Gone are the days when the customer would wait for weeks or days to get a parcel delivered. Speed, convenience and predictability are the new rules. The customer’s demand for faster and same-day deliveries is increasing by the day, and businesses are investing in smarter logistics solutions to fasten their delivery processes. But, […]
In Focus Webinars
In Focus: Achieve Last Mile Excellence by Handling Your Logistics Teams Better
Dec 19, 2022
Take advantage of the last-mile market growth rate by leveraging technology to understand customer behavior and achieve positive business outcomes.
Blog
Deliveries, First Time Right: Redefining Retail & CEP Dispatch Management with FADR
Dec 9, 2022
First Attempt Delivery Success rate will be the future of retail and CEP as the new-age customer cannot take delays and certainly not a failed delivery.
Insights Worth Your Time
