In the not too distant past, before the rise of e-commerce, “4-6 weeks for delivery” was the standard lead time for just about anything you ordered. A lot has changed since then.
The customer is now at the center of the supply chain. The only distinguishing factor between brands is customer experience. Why is last-mile delivery in the spotlight? What is the biggest challenge companies are facing with last-mile delivery? How can technology help companies achieve the right balance between cost and customer experience?
Walter Heil, Senior Vice President of Business Americas, Locus discusses the same in this insightful webinar with Adrian Gonzalez from Talking Logistics.
“The toughest SLA you can have in your supply chain is with your consumer.”
Top challenges associated with last-mile delivery today
Key technological capabilities required to find the balance between cost and customer experience
Misconceptions about last-mile delivery
Factors companies should consider about their last-mile optimization
How can Locus help manage your logistics?
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