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Apa itu Biaya untuk Melayani?

Cost to Serve (CTS) is an analysis that calculates the profitability of products, customers, and routes to market, and provides a fact-based focus for decision making on service mix and operational changes for each customer that a business caters to.

Customer satisfaction is the biggest driver of success for supply chain businesses. But with all the focus laid on fulfilling customer expectations, profitability should not be overlooked.

Logistics costs often make up a big part of the overall Cost to Serve for supply chains. By performing a Cost-to-Serve analysis, it is possible to understand what it truly costs to deliver an item or service to a customer, and make well-informed decisions to reduce the CTS.

Objectives of Cost-to-Serve model

  • Untuk mengidentifikasi biaya tinggi dan rendah untuk melayani pelanggan
  • Menyelaraskan saluran distribusi secara efektif untuk meminimalkan biaya pelayanan.
  • Untuk mengurangi biaya logistik operasi
  • To improve supply chain efficiencies, customer experience and profitability

Benefits of Cost-to-Serve optimization

  • Helps to identify low margin customers where the cost of servicing them outweighs the profit margin
  • Enables businesses to identify lower margin products that have additional service costs eating up profitability
  • Find out high-cost processes in logistics for low margin products or customers
  • Helps to transform unprofitable customers into profitable ones
  • Guides businesses for better cost allocations and pricing decisions
  • Allows enterprise to address varying customer needs
  • Creates avenues to streamline logistics activities and processes

How Locus helps businesses lower logistics costs?

Pengoptimalan rute

Locus’ route optimization solution generates optimal routes after factoring in more than 180+ real-world constraints. It plans routes in a way that there are no overlaps between delivery routes of two different vehicles. This minimizes the number of vehicles used on the same route, thereby reducing logistics costs.

Analytics and insights

The Locus offerings provide performance reports that contain logistics analytics and insights of the on-ground workforce. Its engaging visual representation and dashboards helps businesses identify performance gaps and inefficiencies and take corrective action to rectify them. These analytical insights enable businesses to make informed decisions and improve on-ground efficiencies, thus reducing costs.

Sumber Daya Terkait

Analisis Biaya untuk Melayani – Kunci Keberlanjutan
Analisis Biaya untuk Melayani – Kunci Keberlanjutan
Keberlanjutan dan Profitabilitas Rantai Pasokan dengan Logistik Hijau
Keberlanjutan dan Profitabilitas Rantai Pasokan dengan Logistik Hijau
Kapan paket saya akan tiba: Biaya pengiriman yang terlewatkan
Kapan paket saya akan tiba: Biaya pengiriman yang terlewatkan
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Sederhanakan operasi logistik Anda sekarang!

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Jadwalkan pertemuan dengan Locus

Bagaimana Locus bisa membantu logistik Anda?

  • Mesin geocoding hak milik Locus mengonversi data alamat yang kacau menjadi koordinat geografis yang membantu eksekutif lapangan Anda untuk mencari alamat dengan mudah.
  • Mendigitalkan semua variabel operasional Anda seperti armada, kurir dll. untuk membuat rute terbaik setiap harinya.
  • Lacak pesanan Anda secara real-time dengan Locus Live Dashboard. Aplikasi pengiriman mil terakhir yang bernama Locus On The Road (LOTR) membantu mitra pengiriman dalam memroses pesanan.
  • Memvisualkan dan menyesuaikan rencana jadwal Anda melalui tiga metrik kunci— geografi, waktu, & kendaraan (armada)—dengan menampilkan seluruh operasional Anda lewat pandangan dari atas.
  • Susun laporan Anda sendiri dan analisis parameter penting yang Anda perlukan untuk membuat keputusan penting.

Bergabunglah dengan para Pemimpin Industri:

43jt+ mil

Pemangkasan jarak tempuh

18jt+ ton

Pengurangan emisi GHG

$200 jt

Penghematan biaya logistik
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