AUTHOR: Ishan Bhattacharya
General
How to Evaluate Carrier Performance: 7 KPIs That Actually Matter
Apr 2, 2026
KPIs form the foundation of a carrier scorecard that's worth building: OTIF rate, first-attempt success, cost-per-delivery by lane, SLA adherence, exception rate, capacity planning, and settlement accuracy.
General
AI Agents in Logistics Are Only as Smart as the Platform Underneath
Apr 1, 2026
Every logistics vendor is launching AI agents. But an agent's output is only as good as the platform underneath it. Here's what to evaluate.
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