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What is Late Deliveries?

A delay from the agreed time on the part of the seller is known as a late delivery. The buyer is not responsible for this delay. Late shipping delivery from a courier company or E-commerce store is sometimes responsible for it. Parcels can take longer than usual to be delivered due to the following reasons:

  1. Distance - The number one factor causing late delivery is distance.
  2. Processing time - The product needs to go through several processes before it reaches its final destination and delays can be expected.
  3. Method of shipping - A free shipping method which is also the slowest shipping method is prone to late delivery.

The most common factors resulting in delayed delivery are misspelled, incomplete or outdated addresses, failed delivery attempts, incorrectly completed order forms, package redirections, customs, and poor weather conditions. Sometimes difficult-to-access property can also lead to these delays: problems such as no doorbell, unclear address at said location, protective pets, and maintenance work around the building area are not uncommon.

Locus offerings to prevent late deliveries

Time-slot management | Dynamic routing | Predictive alerts | Live tracking of order status

Related Resources

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Last Mile Customer Experience: It is no longer about reaching destinations, it is about reaching people
Last Mile Customer Experience: It is no longer about reaching destinations, it is about reaching people
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Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

43m+ miles

Reduction in distance traveled

18m+ tons

Reduction in GHG emissions

$200 m

Savings in logistics costs
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