Late Deliveries

What is Late Deliveries?

A delay from the agreed time on the part of the seller is known as a late delivery. The buyer is not responsible for this delay. Late shipping delivery from a courier company or E-commerce store is sometimes responsible for it. Parcels can take longer than usual to be delivered due to the following reasons:

1. Distance - The number one factor causing late delivery is distance.
2. Processing time - The product needs to go through several processes before it reaches its final destination and delays can be expected.
3. Method of shipping - A free shipping method which is also the slowest shipping method is prone to late delivery.

The most common factors resulting in delayed delivery are misspelled, incomplete or outdated addresses, failed delivery attempts, incorrectly completed order forms, package redirections, customs, and poor weather conditions. Sometimes difficult-to-access property can also lead to these delays: problems such as no doorbell, unclear address at said location, protective pets, and maintenance work around the building area are not uncommon.

Locus offerings to prevent late deliveries

Time-slot management | Dynamic routing | Predictive alerts | Live tracking of order status