Late Deliveries

What is Late Deliveries?

A delay from the agreed time on the part of the seller is known as a late delivery. The buyer is not responsible for this delay. Late shipping from a courier company or E-commerce store is sometimes responsible for it. Packages can take longer than usual to be delivered due to:

• Distance - A prime factor for late deliveries.
• Processing time - The product needs to go through several processes before it reaches its final destination and delays can be expected.
• Method of shipping - A free shipping method which is also the slowest shipping method is prone to late delivery, as it might be highly deprioritized in fulfillment cycles.

Common causes for delay in deliveries

The most common factors resulting in delayed delivery are misspelled, incomplete or outdated addresses that lead to failed delivery attempts, incorrectly completed order forms, package redirections, customs, and poor weather conditions.

Sometimes difficult-to-access property can also lead to these delays: problems such as no doorbell, unclear address at said location, protective pets, and maintenance work around the building area are not uncommon for the cause of delays.

Locus Offerings to prevent delay in deliveries

Dynamic route optimization

The advanced machine learning capabilities of Locus offerings helps your fleet managers to assign ad-hoc order requests without disturbing the existing delivery schedule. Its dynamic route optimization feature automatically reroutes delivery routes in a few seconds and enables drivers to deliver their scheduled and ad-hoc orders on time.

Time-slot management

Locus dispatch management platform helps you assign rides and schedule tasks based on the customer time window preferences. Beyond providing greater convenience to customers, it minimizes delay in deliveries and reattempted deliveries.

Real-time visibility

Locus fleet tracking solution monitors the real-time dispatch activity across teams and business units. It provides automated timely alerts when there are any unauthorized deviations, halts and Service Level Agreement (SLA) breaches.