Growth, Delivered.

We use Locus for real-time tracking of delivery shipments. This provides us transport visibility, helping us manage trucks more closely and proactively detect the possible issue and update delivery status to customers.

In addition, the E-POD management solution saves us a lot of time and effort, as all information is stored on the Locus platform. We are glad to be working with Team Locus.

When we were looking at optimizing our all-mile, we were searching for a vendor that could help us bring value not only to our business but our customers.

That’s when we found Locus, a partner with an abundance of experience in optimization with clients across the spectrum both in terms of industry and geography. Their robust tool allows our teams to always optimally distribute orders based on the available fleet in next to no time allowing us to meet our SLAs. Traditionally without Locus, this would take hours and unnecessary effort. With the many lessons learned, now, in a post-Covid environment, we, as retailers, need to be ready to handle any unexpected surges in demand. With Locus, we have the confidence to know that no matter the circumstance, we won’t lose the trust our customers have placed in us to serve them each day on time.

Locus provides a powerful routing solution that handles all our real-life situations. They are invaluable to our daily operations and have helped us increase the tasks per agent by 20% with 80% of the orders completed within SLAs.

Apart from this, Locus' team is very responsive and flexible. They customized features like rescheduling and reassign based on our needs. These are very important in the services sector as it increases the visibility of available agents and helps manage our fleet with ease. Lenskart's home eye check-up on-demand feature is powered by Locus.