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Customers are now at the center of logistics. They expect seamless delivery and returns options. On top of it, the sudden outbreak of COVID-19 has only increased the focus on reverse logistics.

Key Takeaways From the E-book

In this e-book, we will delve into the changing role of reverse logistics. Also, we discuss the importance of incorporating a reverse logistics process. We will also dig deeper into the historical and functional evolution of reverse logistics.

  • What is Reverse Logistics?
    Here we discuss how the term reverse logistics came into existence. Also, we explain what it means.

  • Why is Reverse Logistics important?
    Whether it is reducing fraudulent returns, enhancing customer experience, or making supply chains efficient, reverse logistics plays a crucial role in it. In this section, we illustrate why reverse logistics is crucial for both manufacturers and retailers.

  • Historical Evolution of Reverse Logistics
    Did you know that the concept of reverse logistics emerged from the military camps? Find the exciting and detailed evolution of reverse logistics in this section.

  • What really happens in the background?
    The network flow of the reverse logistics process evolves with varying business needs. We explore the different patterns of reverse logistics in this section.

  • The Future of Reverse Logistics
    Reverse logistics will go through some strategic and operational changes in the upcoming years. Some of these could include:

    • Returns becoming an integral part of supply chain strategy
    • Increasing investments in automation and visibility solutions
    • Contactless returns

    We gaze into the future to predict changes that reverse logistics will witness.

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Know More About LOCUS Services?

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How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ all-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

68m+ miles

Reduction in distance traveled

12m+ kgs

Reduction in GHG emissions

$330m+

Savings in logistics costs
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