Home Services in 2020 and the Changing Role of Logistics

In this e-book, let’s look at the current state of the home services industry, the trends that are shaping up the future of home services, and the changing role of logistics and digitization in ensuring high-quality home services and happy customer experiences.

• Home Services in 2020: A Brief Overview - Home services, once a luxury is now a necessity. The home services market is a diverse industry today with wide-ranging services under multiple categories.

• The People’s Choice: Most Popular On-Demand Home Services - What are home services all about and what are the people’s most preferred home services in 2020?

• What Makes a Good Home Service Experience? - It is essential for home service providers to understand what really makes a good home service. Is it the services you offer? Is it the ability to schedule orders online, or is it the speed and efficiency of your servicemen?

• Last-Mile Challenges and the Changing Role of Logistics - In the dynamic home services landscape, a number of last-mile problems often come up unannounced, causing either delay in planned day-to-day services or other on-ground inefficiencies.

• Have You Considered Implementing AI in Your Home Service Logistics? - With the growing popularity of home services among consumers and the rising competition in the market, adopting technology is the best strategy to ensure excellent customer experiences.