Transform your last mile with personalized, actionable insights in just seven minutes!  Take our Assessment >

What is PUDOs?

A location which acts as a PickUp and DropOff (PUDO) point for orders. Local shops or retail outlets offer parcel pick up and drop off service as part of a wider network of PUDO points, which is facilitated by a trusted member of a fulfillment network. Locker banks, convenience stores, and parcel shops are good examples of PUDO locations.

The rise in home deliveries since the outbreak of the COVID-19 pandemic has put increased pressure on stock and delivery capacity. PUDOs free up home delivery slots for those who need it. They enable under-pressure retailers to help customers access online shopping without long waiting periods. Today, many retail outlets are working on creating PUDOs locations like Buy Online Pick Up In Store collection points.

How does PUDO work?

Every PUDO location will have smart parcel lockers. The sender of the parcel deposits the item in a corresponding locker and sends a notification with a PIN code to the customer regarding it. Once the customer receives this notification through SMS or email, he/she opens the locker with a code that they received.

What are the benefits of PUDO?

PUDOs are locations with self-service couriers that provide more flexibility than a traditional courier center. It offers numerous benefits for businesses and customers. They are:

  • By customers picking up the parcel at their convenient time, it minimizes the chances of missed deliveries
  • Enables contactless deliveries for customers
  • Reduces the chances of stolen packages
  • As you deposit parcels in PUDO points, your business cuts down fuel emissions of reaching customer doorsteps
  • Provides control of the parcels to customers

Locus offerings for PUDO

Order Tracking

Locus’ order tracking system sends automated notifications to customers on a timely basis. It helps them know if their order has reached their preferred PUDO point.

Fleet tracking system

By providing live visibility of the on-ground resources and the vehicles, Locus’s fleet tracking system provides you real-time alerts on the tasks. It helps your fleet managers know the progress, stage and status of the order fulfillment process.

Route optimization

With its precise routing recommendations, Locus’ route optimization software speeds up your deliveries to PUDO points and improves your fuel efficiency.

Related Resources

Pick-Up and Drop-Off Services: How PUDOs Can Redefine Delivery Efficiency and Convenience?
Pick-Up and Drop-Off Services: How PUDOs Can Redefine Delivery Efficiency and Convenience?
Why Buy Online and Pick Up In-Store (BOPIS) is the need of the hour for retailers
Why Buy Online and Pick Up In-Store (BOPIS) is the need of the hour for retailers
Riding the Omnichannel Retail wave with BOPIS
Riding the Omnichannel Retail wave with BOPIS

Streamline your operations now!


Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ all-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

68m+ miles

Reduction in distance traveled

12m+ kgs

Reduction in GHG emissions


Savings in logistics costs
brand logos