Ingka Group acquires Locus! Built for the real world, backed for the long run. Read here>Read the full story>
Ingka Group acquires Locus! Built for the real world, backed for the long run. Read the full story

E-commerce has experienced a seismic shift, with a predicted increase from $875 billion in 2022 to a whopping $1.3 trillion by 2025. With this rise comes a spotlight on the intricate process of returns management, or reverse logistics. A smooth returns process can mean a satisfied customer, while a mishandled one can tarnish a brand's reputation.

This whitepaper delves deep into the world of reverse logistics, offering insights into the challenges and opportunities this essential aspect of the supply chain presents in the ever-evolving landscape of e-commerce.

Key Takeaways from the Whitepaper

  • The Importance of Returns: Dive into the rising trend of returns and replacements in the e-commerce space and understand why it's now a frontline issue, with significant financial implications for retailers.

  • The Digital Shift: Discover how the rapid acceleration towards online shopping has brought about new challenges, especially in returns management. Learn about the innovative return policies that are defining the new digital shopping experience.

  • Challenges on the Return Highway: Uncover the main obstacles businesses face in returns management, from cost complexities and resource challenges to balancing customer satisfaction with operational efficiency.

  • Eco-Friendly Returns: Understand the rising need for environmentally conscious return processes in today's eco-aware world.

  • Locus' Solution to Efficient Returns: Learn how Locus transforms return challenges into strategic opportunities, enhancing the overall e-commerce experience with a focus on automation, efficiency, and customer satisfaction.

Latest Whitepapers

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How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ all-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

68m+ miles

Reduction in distance traveled

12m+ kgs

Reduction in GHG emissions

$330m+

Savings in logistics costs
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