5 Questions to Ask Before You Believe Another AI Pitch for a TMS
Two independent QKS Group analysts answer the questions vendors would rather you did not ask. Recorded live, now available on demand.
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What you'll get:
You are being asked to spend real money on software that claims to make decisions for you.
Every transportation management vendor now has an AI story. Very few can tell you which decisions the software actually makes on its own, what happens when one of those decisions is wrong, or how much of what you were shown in the demo is running at a real customer today.
So we put the five questions to people who do not sell the software. Sanjeevi C. Ramachandran, Associate Vice President and Principal Advisor at QKS Group, and Nithin Bhaskaran, Senior Analyst for Supply Chain Execution at QKS Group, joined Kevin Chan, Senior Director of Product Marketing at Locus, for an unscripted session on how analysts separate genuine decision automation from a dashboard with a new label.
These are the five things worth knowing before you sign.
Get the RecordingThe five questions
1
What does autonomous actually mean in this market?
How much of what gets sold as AI today actually drives a decision, and how much still just reports and alerts.
2
If an automated decision changes a customer commitment, what do I need to see before I can stand behind it?
What a real audit trail looks like inside a product, and what customers and regulators now expect you to be able to explain.
3
What should the system never be allowed to do on its own, and who is allowed to change that?
Where the guardrails sit, which decisions stay with a human, and who holds the authority to move that line.
4
Will what I saw in the demo survive in my production environment?
How analysts separate what is genuinely running at customers from what is still a demo environment.
5
Who owns this after go-live, and what will the CFO actually see in 90 days?
Ownership after handover, what AI-native solutions cost to run at real volume, and which numbers realistically move first.
Panellists
Sanjeevi C. Ramachandran
Associate Vice President & Principal Advisor,
QKS Group
Nithin Bhaskaran
Senior Analyst, Supply Chain Execution,
QKS Group
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Resources and insights that go deeper on what came up in the session.