[In-Focus] Profitable CX: Making the Right Choice with Buy vs Build | Locus

In today's business landscape, enhancing customer experience has never been more vital. Whether you're a digitally native company or a B2B enterprise with longstanding client relationships, the pursuit of excellence in customer satisfaction is a shared goal. 😊 Join us as we delve into the strategies that enable businesses to not only meet but exceed customer expectations efficiently, swiftly, and sustainably. In this insightful session, we will explore the age-old debate of whether to buy existing solutions or invest in building custom ones. 🤔💼 Discover the advantages and disadvantages of each approach, and gain valuable insights that will help you make informed decisions for your business. We'll provide you with a comprehensive analysis to guide your path toward improving long-term contracts and delivering exceptional customer experiences. 📊📈


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How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ all-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

68m+ miles

Reduction in distance traveled

12m+ kgs

Reduction in GHG emissions


Savings in logistics costs
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