[In-Focus] Profitable CX: Making the Right Choice with Buy vs Build | Locus
In today's business landscape, enhancing customer experience has never been more vital. Whether you're a digitally native company or a B2B enterprise with longstanding client relationships, the pursuit of excellence in customer satisfaction is a shared goal. 😊 Join us as we delve into the strategies that enable businesses to not only meet but exceed customer expectations efficiently, swiftly, and sustainably. In this insightful session, we will explore the age-old debate of whether to buy existing solutions or invest in building custom ones. 🤔💼 Discover the advantages and disadvantages of each approach, and gain valuable insights that will help you make informed decisions for your business. We'll provide you with a comprehensive analysis to guide your path toward improving long-term contracts and delivering exceptional customer experiences. 📊📈
