Locus Sub-Processors

Last updated on August 25, 2025

Locus makes use of certain sub-processors for assisting us in providing our services as described in the following sections.

Who is a Sub-Processor

Sub-processors are third party data processors engaged by Locus who has or potentially will have access to or process information belonging to Locus or its customers (which may include Personal Information).

Process for Sub-Processor Selection

Locus evaluates the security and privacy practices of sub-processors to ensure that they meet our security and privacy requirements. This is followed by risk assessment to understand the information security and privacy risks that might be introduced by the third party and whether they can be treated or not. Once we are confident with supplier’s security and privacy practices, we execute appropriate data protection agreements with them.

List of Sub-Processors

The following table lists the sub processors with whom we share the customer data collected through our products. For the list of personal information collected in our website, please go through Sub-Processors section of our website Privacy Policy.

Sub Processor Name Purpose of processing Categories of individuals Type of Personal Data Data Location
Amazon Web Services All data processing and storage requirements Employees of the data controller
Contractors of the data controller
End user/customer of the data controller		 name, email, phone number, address US
India
Auth0 Identity and Access Management Employees of the data controller
Contractors of the data controller		 name, email id, phone number US
Databricks To process big data, data engineering and machine learning Employees of the data controller
Contractors of the data controller
End user/customer of the data controller		 name, email, phone number, address US
Draftspotting For managing legal documents & agreements Employees of the data controller name, email id, phone number, signatures, designation India
Freshworks (FreshDesk) To provide support (tickets, issues and bugs) Employees of the data controller name, email id, phone number US
Gainsight For managing customer relationship and account management Employees of the data controller name, email id, phone number US
Google Analytics For web usage analytics Employees of the data controller
Contractors of the data controller		 name US
Google Maps To provide Geocoding and routing services, End user/customer of the data controller
Contractors of the data controller		 address US
Google Workspace For email communication and data storage (Locus internal data storage), Employees of the data controller
Contractors of the data controller		 name, email id, phone number US
Hubspot For managing sales lifecycle Employees of the data controller name, email id, phone number US
LOGIQ LABS PRIVATE LIMITED (Eshipz) For order delivery purposes (Shipflex : 3PL) End user/customer of the data controller name, address, phone number India
Mara Studios To provide Technical support to Mara Labs Employees of the data controller
Contractors of the data controller
End user/customer of the data controller		 name, email, phone number, address India
OpenAI, LLC To provide backend AI services Employees of the data controller
Contractors of the data controller
End user/customer of the data controller		 name, email, phone number, address US
Pendo For web and mobile usage analytics End user/customer of the data controller
Contractors of the data controller		 name US
Plivo To send SMS to end customer Contractors of the data controller
End user/customer of the data controller		 name, phone number US
To The New Singapore Pte. Ltd IT services & digital transformation partner Employees of the data controller
Contractors of the data controller
End user/customer of the data controller		 name, email, phone number, address Singapore
Zenrin Maps To provide Geocoding and routing services End user/customer of the data controller
Contractors of the data controller		 address Japan