Locus Sub-Processors
Last updated on Feb 25, 2025
Locus makes use of certain sub-processors for assisting us in providing our services as described in the following sections.
Who is a Sub-Processor
Sub-processors are third party data processors engaged by Locus who has or potentially will have access to or process information belonging to Locus or its customers (which may include Personal Information).
Process for Sub-Processor Selection
Locus evaluates the security and privacy practices of sub-processors to ensure that they meet our security and privacy requirements. This is followed by risk assessment to understand the information security and privacy risks that might be introduced by the third party and whether they can be treated or not. Once we are confident with supplier’s security and privacy practices, we execute appropriate data protection agreements with them.
List of Sub-Processors
The following table lists the sub processors with whom we share the customer data collected through our products. For the list of personal information collected in our website, please go through Sub-Processors section of our website Privacy Policy.
Sub Processor Name | Purpose of processing | Categories of individuals | Type of Personal Data |
---|---|---|---|
Google Analytics | For web usage analytics |
| name |
Metabase | For query data on database |
| name, email, phone number, address |
Atlassian | To provide support (Locus internal tickets, issues and bugs) |
| name, email id, phone number |
FreshDesk | To provide support (tickets, issues and bugs) |
| name, email id, phone number |
Slack | To provide support (Locus internal instant messaging) |
| name, email id, phone number |
Google Workspace | For email communication and data storage (Locus internal data storage) |
| name, email id, phone number |
AWS | All data processing and storage requirements |
| name, email, phone number, address |
Plivo | To send SMS to end customer |
| name, phone number |
Docusign | For signing legal documents |
| name, email id, designation, signature |
Google Maps | To provide Geocoding and routing services |
| address |
Here Maps | To provide Geocoding and routing services |
| address |
Zenrin Maps | To provide Geocoding and routing services |
| address |
Auth0 | Identity and Access Management |
| name, email id, phone number |
Glean | To provide support (Locus internal note taking & enterprise search) |
| name, email id, phone number |
Gainsight | For managing customer relationship and account management |
| name, email id, phone number |
Pendo | For web and mobile usage analytics |
| name |
EShipz | For order delivery purposes (Shipflex : 3PL) |
| name, address, phone number |