Orchestrate Complex Med‑tech Field Service with AI‑powered Routing and Decisioning

Join us at Field Service Medical 2026

📆 23rd - 25th February

📍 Westin Carlsbad Resort & Spa, CA

Validated by Industry Analysts. Trusted by Enterprise Operators.

Locus Market Recognition From Gartner For 6 Consecutive Years

Locus Association With Popular Food Delivery App - A Success Story!

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Locus Is A Very Powerful Yet Simple And Intuitive Platform

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The interface is very user friendly and easy to learn for new users.

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Deep design supporting complex user requirements

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Orchestrate Every Service Visit, Specimen Run,
and Critical Operation with AI

An AI-Powered FSM Platform with Built-In Decision Intelligence

Service Planning & Scheduling

Plan and dynamically optimize appointments, routes, and workloads using AI-driven optimization across patient time windows, SLAs, field professional skills, and real-time conditions.

Increase daily visit capacity, reduce drive time, and maintain consistent service levels across diagnostics, home care, and device maintenance.

Real-Time Execution & Visibility

Monitor live field professional locations, job status, and ETAs through centralized dashboards and automated alerts for patients, clinics, and labs.

Reduce inbound status calls, handle exceptions proactively, and deliver predictable, transparent service experiences.

Governance & Service Intelligence

Track performance, documentation, and exceptions with AI-powered analytics and audit-ready reports. Integrates seamlessly via APIs with EHR, LIS, ERP, CRM, and asset management systems to maintain a single, trusted system of record.

Strengthen regulatory compliance, simplify audits, and continuously improve service quality and equipment uptime.

Results from Large-Scale, SLA-Driven Service Operations

99%+ On-time service delivery

90%+ Field professional and asset utilization

34%+ Reduction in travel distance

23%+ More service visits per field professional

Meet the team

Paulette DesCoteaux

Director Sales

Sai Shiva Jampala

Director - Pre-Sales

Designed for High-Stakes Field Service and Healthcare Operations

OEM Field Service Operations

Protect Device Uptime and Service Margins

Locus orchestrates installations, preventive maintenance, and urgent break-fix calls by matching the right engineer, skills, and parts to every job while optimizing routes and reducing repeat visits. This helps service leaders deliver accurate ETAs, maintain compliance, minimize escalations, and drive higher customer satisfaction and contract renewals.

Diagnostics & Phlebotomy Networks

Deliver Every Sample On Time, Without Compliance Risk

Locus routes phlebotomists and couriers around patient-preferred time slots, medical time windows, fasting rules, and lab cut-offs while standardizing chain-of-custody and enabling real-time visibility. This helps teams reduce rejected samples, improve dispatcher productivity, maintain regulatory compliance, and deliver faster, more reliable diagnostic services.

Time-Critical Medical & Regulated Movements

Make High-Risk Deliveries Predictable

Locus plans and optimizes urgent movements for blood, organs, surgical kits, and critical medical shipments with continuous visibility and proactive exception management. This enables organizations to reduce risk exposure, control emergency costs, protect SLAs, and ensure continuity of patient care in regulated environments.