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Locus Sub-Processors

Last updated on Jun 2, 2020

Locus makes use of certain sub-processors for assisting us in providing our services as described in the following sections.

Who is a Sub-Processor

Sub-processors are third party data processors engaged by Locus who has or potentially will have access to or process information belonging to Locus or its customers (which may include Personal Information).

Process for Sub-Processor Selection

Locus evaluates the security and privacy practices of sub-processors to ensure that they meet our security and privacy requirements. This is followed by risk assessment to understand the information security and privacy risks that might be introduced by the third party and whether they can be treated or not. Once we are confident with supplier’s security and privacy practices, we execute appropriate data protection agreements with them.

List of Sub-Processors

The following table lists the sub processors with whom we share the customer data collected through our products. For the list of personal information collected in our website, please go through Sub-Processors section of our website Privacy Policy.

Sub Processor Name Purpose Type of Information
Amazon Web Services All data processing and storage requirements All data
Google Maps To provide Geocoding and routing services End customer’s address
Auth0 Identity and Access Management Customer personnel’s name, email id and phone number
Plivo To send SMS to end customer End customer’s phone number
Zendesk To provide support (tickets, issues and bugs) Customer personnel’s name, email id, phone number
Microsoft SharePoint To share data for consulting projects Depending on the consulting project
Google Analytics For web usage analytics Customer personnel’s name
Pendo For web and mobile usage analytics Customer personnel’s name
Doorbell.IO User feedback analysis Customer personnel’s name
New Relic For application and systems monitoring Application and Infrastructure Logs (IP Address)

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How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons, etc to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle(fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

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