Locus’ intelligent and integrated Dispatch Management Platform for last-mile excellence
Deliver customer delight with last-mile excellence
Plan delivery routes flawlessly
Scale deliveries effectively with smart carrier management
Achieve accurate and efficient deliveries
Dynamic Route Planning
Handle orders in real time
Field Service Dispatch Planning
Accomplish more tasks every day
Territory-Based Route Planning
Tackling high order clusters efficiently
Reverse / Returns Logistics
Manage returns the right way
Increase efficiency, reduce delivery costs, enhance your customer’s experience.
Exceed customer expectation, serve more clients, improve SLA adherence.
Save man-hours, reduce operating costs, end-to-end automation.
Get omni channel fulfilment, reduce manual interventions, track operations effortlessly.
CPG & FMCG
Optimize retail fulfilment, reduce logistics cost.
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Last updated on Jun 2, 2020
Locus makes use of certain sub-processors for assisting us in providing our services as described in the following sections.
Sub-processors are third party data processors engaged by Locus who has or potentially will have access to or process information belonging to Locus or its customers (which may include Personal Information).
Locus evaluates the security and privacy practices of sub-processors to ensure that they meet our security and privacy requirements. This is followed by risk assessment to understand the information security and privacy risks that might be introduced by the third party and whether they can be treated or not. Once we are confident with supplier’s security and privacy practices, we execute appropriate data protection agreements with them.
|Sub Processor Name||Purpose||Type of Information|
|Amazon Web Services||All data processing and storage requirements||All data|
|Google Maps||To provide Geocoding and routing services||End customer’s address|
|Auth0||Identity and Access Management||Customer personnel’s name, email id and phone number|
|Plivo||To send SMS to end customer||End customer’s phone number|
|Zendesk||To provide support (tickets, issues and bugs)||Customer personnel’s name, email id, phone number|
|Microsoft SharePoint||To share data for consulting projects||Depending on the consulting project|
|Google Analytics||For web usage analytics||Customer personnel’s name|
|Pendo||For web and mobile usage analytics||Customer personnel’s name|
|Doorbell.IO||User feedback analysis||Customer personnel’s name|
|New Relic||For application and systems monitoring||Application and Infrastructure Logs (IP Address)|
|Zoho Creator||For customer solutioning||Depending on the solutioning project|
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