Locus Sub-Processors

Last updated on Jul 17, 2024

Locus makes use of certain sub-processors for assisting us in providing our services as described in the following sections.

Who is a Sub-Processor

Sub-processors are third party data processors engaged by Locus who has or potentially will have access to or process information belonging to Locus or its customers (which may include Personal Information).

Process for Sub-Processor Selection

Locus evaluates the security and privacy practices of sub-processors to ensure that they meet our security and privacy requirements. This is followed by risk assessment to understand the information security and privacy risks that might be introduced by the third party and whether they can be treated or not. Once we are confident with supplier’s security and privacy practices, we execute appropriate data protection agreements with them.

List of Sub-Processors

The following table lists the sub processors with whom we share the customer data collected through our products. For the list of personal information collected in our website, please go through Sub-Processors section of our website Privacy Policy.

Sub Processor Name	Purpose	Type of Information
Amazon Web Services	All data processing and storage requirements	All data
Google Maps	To provide Geocoding and routing services	End customer’s address
Auth0	Identity and Access Management	Customer personnel’s name, email id and phone number
Plivo	To send SMS to end customer	End customer’s phone number
Freshdesk	To provide support (tickets, issues and bugs)	Customer personnel’s name, email id, phone number
Microsoft SharePoint	To share data for consulting projects	Depending on the consulting project
Google Analytics	For web usage analytics	Customer personnel’s name
Pendo	For web and mobile usage analytics	Customer personnel’s name
New Relic	For application and systems monitoring	Application and Infrastructure Logs (IP Address)
E-Shipz	For order delivery purposes (Shipflex : 3PL)	End Customer personnel’s name, address, lat/lng and phone number (including order details)