Last updated on Jun 2, 2020
Locus makes use of certain sub-processors for assisting us in providing our services as described in the following sections.
Sub-processors are third party data processors engaged by Locus who has or potentially will have access to or process information belonging to Locus or its customers (which may include Personal Information).
Locus evaluates the security and privacy practices of sub-processors to ensure that they meet our security and privacy requirements. This is followed by risk assessment to understand the information security and privacy risks that might be introduced by the third party and whether they can be treated or not. Once we are confident with supplier’s security and privacy practices, we execute appropriate data protection agreements with them.
The following table lists the sub processors with whom we share the customer data collected through our products. For the list of personal information collected in our website, please go through Sub-Processors section of our website Privacy Policy.
| Sub Processor Name | Purpose | Type of Information |
|---|---|---|
| Amazon Web Services | All data processing and storage requirements | All data |
| Google Maps | To provide Geocoding and routing services | End customer’s address |
| Auth0 | Identity and Access Management | Customer personnel’s name, email id and phone number |
| Plivo | To send SMS to end customer | End customer’s phone number |
| Freshdesk | To provide support (tickets, issues and bugs) | Customer personnel’s name, email id, phone number |
| Microsoft SharePoint | To share data for consulting projects | Depending on the consulting project |
| Google Analytics | For web usage analytics | Customer personnel’s name |
| Pendo | For web and mobile usage analytics | Customer personnel’s name |
| New Relic | For application and systems monitoring | Application and Infrastructure Logs (IP Address) |
| Zoho Creator | For customer solutioning | Depending on the solutioning project |
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