Build end-to-end visibility into all stages of order fulfilment
Track resources on the ground while effectively managing delivery exceptions.
Power all-mile excellence on the ground
Track and Trace powers all-mile excellence by granting end-to-end real-time visibility to all stakeholders. It enables quicker responses to unexpected situations on the ground, keeps track of driver availability in real-time, and facilitates the sharing of last-minute updates for existing routes. Additionally, it strengthens relationships by fostering trust between drivers and other stakeholders through trusted interactions.
Total deliveries optimized
Savings in logistics costs
On-time deliveries
Track and Trace solutions
Leverage advanced algorithms to automatically schedule daily pick-ups, and deliveries, and manage cancellations and returns most efficiently while maintaining SLAs and peak resource utilization.
Anticipate and manage disruptions on the ground with end-to-end real-time visibility in the All-Mile for all fulfillment channels. Bring transparency for all stakeholders, from dispatch managers to drivers and end-consumer
Drive a holistic post-purchase experience and reduce support costs through streamlined order fulfillments with centralized order tracking
Driver Companion App
Leverage advanced algorithms to automatically schedule daily pick-ups, and deliveries, and manage cancellations and returns most efficiently while maintaining SLAs and peak resource utilization.
Control Tower
Anticipate and manage disruptions on the ground with end-to-end real-time visibility in the All-Mile for all fulfillment channels. Bring transparency for all stakeholders, from dispatch managers to drivers and end-consumer
Tracking Page
Drive a holistic post-purchase experience and reduce support costs through streamlined order fulfillments with centralized order tracking
Offer real-time order tracking to minimize customer support needs
Improve escalation response times
Empower drivers and support teams to quickly resolve on-ground exceptions through instant communication of order updates, cancellations, geofence breaches, and more.
Track driver availability in real-time to share last-minute updates on existing routes. Share new task allocations on the go without the need to call the driver.
Leverage real-time communication
Coordinate deliveries over a secure and branded communication channel to limit instances of sensitive information breaches.
Equip drivers with a detailed message history from a single communication channel to resolve any information discrepancy or obtain past knowledge.
Long-term driver retention
Foster empathy among ground teams and build on trusted interactions for driver's higher productivity and engagement.