Route Planning & Optimization for your All-Mile Operations

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Across 250M+ orders in 400+ cities

Why use Locus for Route Optimization?

Increase end-customer satisfaction, increase efficiency in operations, and achieve higher consistency and transparency in your business.

Automated Route Planning

Automated Route Planning

  • Locus’ AI-backed route planning & optimization will reduce manual effort in daily decision making and help streamline your operations.
  • Locus plans dynamic routes while considering various real-life constraints like driver preference, order type, customer-level priority, and other business requirements.
Intelligent Clustering/Grouping of Orders

Intelligent Clustering/Grouping of Orders

  • You can optimally handle on-demand orders along with scheduled orders by ensuring correct order Clustering/Grouping and sequencing.
  • Locus helps you create zones to handle high order volumes and also allocates the right drivers to handle a particular zone.
Transparency in Operations

Transparency in Operations

  • Locus lets you view planned vs. executed routes, track your fleet in real-time, and unearth actionable & meaningful insights.
  • With Locus you can now get live alerts in case of deviation, unnecessary halts, exceeding break times, or potential breach of plans, thus increasing your transparency while giving insights into your fulfillment SLAs.
Enhanced Customer Experience

Enhanced Customer Experience

  • Use Locus to improve customer experience and save re-delivery costs by increasing your First Attempt Delivery Rates (FADR).
  • Drive a 360-degree customer communication with live visibility, predictive alerts, ETAs, feedbacks, and payment integrations.

Locus dashboard features

Plan your dispatch processes automatically with optimized routes, and keep track of on-ground resources with predictive alerts.

Tailor-made solutions for your industry use-case

Locus for Retailers

  • Plan fulfillment around customer’s convenience and increase customer experience in home-delivery services.
  • Efficiency in transportation via route optimization and planning for store-fulfillment and customer deliveries.
  • Manage business constraints around SKU bifurcation, Store/Customer Site timings, regulatory constraints, etc. with reduced manual interventions.
  • Manage forward and reverse logistics together.
  • Manage multiple channels of order delivery on one common platform

Locus for 3PL

  • Increase consistency and efficiency in your dispatch operations. Reduced human dependencies lead to saving in costs and overall better customer satisfaction.
  • Our Dynamic route optimization capabilities will help reduce operational costs, save working hours, and increase end-to-end transparency in operations.
  • Automated address verification using advanced techniques like NLP to drive efficiency in shipment sorting.
  • Reduce human dependency in the control tower and also get predictive alerts on deviations, delays, halts, etc.
  • Manage dynamic business scenarios (like load or fleet availability) by consistently using automated planning.

Locus for E-commerce

  • Increase efficiency, reduce delivery costs, enhance your customer's experience.
  • Allocation of deliveries based on experience and skills of the driver to increase customer delight.
  • Slot-based deliveries to avoid overbooking and increase customer satisfaction.
  • More deliveries in a day by minimizing driving hours with more efficient routes.
  • Improved visibility of vehicles, drivers and other on-ground resources in a unified dashboard.

Locus for Home Services

  • Optimized routes and automatic allocation of jobs to service executives as per their skills, customer preference, and various other business constraints.
  • Cater to more on-demand service requests by efficiently managing the service personnel’s time.
  • Ensure seamless end-to-end visibility for customers with predictive alerts and ETAs.
  • Easily manage the on-ground service personnel by accommodating exceptions, delays, and ad-hoc changes.

Locus for B2B Distribution

  • Cost to serve optimization via Transportation cost optimization (Locus DispatchIQ) and Salesman cost optimization (Locus Field Pro).
  • Manage business constraints around SKU bifurcation, Store/Customer Site timings, regulatory constraints, etc. with reduced manual interventions.
  • Transparency across all stakeholders, including customers, with end-to-end visibility at order and vehicle level with predictive alerts on potential delays and deviations.
  • Planning reverse and forward logistics together to drive better fleet utilization.

Case Study

Problem Statement

With customer experience at the forefront of its business, BigBasket - India's largest E-grocery company was looking for a technology solution to optimize the delivery experience. With heavy costs residing on poor delivery experience, BigBasket required to adhere to extremely high SLA on expected delivery slots across customers.


Locus provided a comprehensive route optimization and tracking solution to Bigbasket. Locus’ solutions generated optimized routes enabling the drivers to deliver more with less time. This resulted in increased driver efficiency, better compliance and also provided BigBasket with real-time tracking, insights & analytics


99.5% SLA Adherence

Digitization leading to the streamlining of processes.

Intelligent order clubbing and effective vehicle utilization leading to on-time delivery for 10 million+ customers

Each delivery partner can now complete more orders and cover more destinations within the same timeframe.


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How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons, etc to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ all-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle(fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

$100 M+
Logistics costs reduced
100+ Years
Planning time saved
6300 + Tonnes
GHG emissions reduced

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