Accommodate & deliver orders on-time while operating at peak efficiency

Businesses need to solve for more than just speedy deliveries. Customers flock to brands with carefully considered fulfillment journeys and those that extend their brand ethos into customer homes with branded delivery experiences. Customer service needs to be ahead of delays, cancellations and disruptions to manage customer expectations. Maintaining real time visibility of driver and order status is essential to maintaining compliance with optimized routes. Here’s how Locus’ Dispatch Management Platform can help you meet these needs:

Fleet availability even during peak season

One of the biggest challenges for shippers and courier companies is accommodating huge order volumes with limited fleet or planning capacity beforehand. With Locus’ capacity management, shippers/couriers can plan ahead of time with historical data, current fleet/driver availability to make sure peak season orders are allocated to available resources while accounting for driver sick day/time off and holidays.

Schedule deliveries automatically

Businesses can obtain last-mile excellence through the automated stages of order fulfillment. The DMP integrates order processing by automatically grouping and shipping across multiple channels and business units in a single dashboard. It automates fulfillment workflows by pre-configuring rules to automate deliveries for diverse fulfillment models, returns and cancellations. It can track the health and progress of tours from the beginning to the end, even at the order level.

Power frictionless delivery experiences

The DMP can help process cancellations, re-attempts, and returns with configurable workflows. The platform makes use of reconfigurable rules to define how orders are managed and automatically process cancellations and automates the re-initiation of failed deliveries with minimal human intervention.

Access a vast carrier network

Locus’ smart carrier management system ShipFlex, helps source real-time quotes and SLAs from carriers for all order types to find the best one for the job. It also helps deliver orders with varying sizes and SLAs by leveraging a diverse carrier mix to accommodate a broader range of order types. All this can be done with minimal human intervention for maximum accuracy.

Maximize deliveries per vehicle

Using Locus’ DMP, businesses get to fulfill more orders and scale with fewer vehicles, save costs and boost productivity. The platform’s dynamic and zone-based routing can allocate resources to different zones and minimize overlap between service areas and overcome the infamous vehicle routing problem. Its powerful automation can plan and dispatch over 5,000 orders daily with minimal human intervention.

Bad address quality is no longer a pain

The DMP helps to map addresses precisely and eliminate inefficiencies, saving time and cost. It deciphers even the fuzziest of addresses to convert them into accurate latitude and longitude geo-coordinates for seamless routing.

Bypass on-ground challenges

Locus’ DMP, with dynamic routing factors in 200+ real world constraints that can help delivery teams bypass on-ground challenges like traffic, road closures by providing the fastest and economical route before departure. This ultimately leads to decreased cost of fuel and driver time spent per delivery.

Deliver at customer preferred time

Capacity first solution to make time definite deliveries a reality. Locus’ routing and capacity solutions can make sure every order is delivered to the customer via economical routes and making sure each vehicle’s capacity is maximized to the fullest.

Insights for excellence

Holding raw data isn’t of any use if you can’t convert it into actionable insights. Locus’ DMP has a built-in intelligent analytics solution that can convert post execution data into actionable insights and provide insights for over 250 + operational metrics to improve business performance.

Warehouse automation

Automating warehouse operations is key to success in logistics among other factors, the level of optimization that is required can’t be achieved by legacy solutions. However, battle-tested dispatch management and customer experience platform like Locus have advanced modules that’s core focus is optimizing and automating warehouse operations:

Scanning: Driver down time under hubs with first in last out loading with automated load balancing and sorting leading to decreased driver idle time.

Parcel sorting: Auto sort packages based on multiple parameters like addresses, geo, order type without manual intervention for decreased shipping errors and personnel costs.

Load formation: Maximize capacity of each vehicle by assigning order to right truck to mitigate space and resource wastage. This will lead to better utilization of the fleet, decreased fuel consumption and vehicle cost.

Picklisting: Eliminate delays from misrouted orders at the hub level by automating for the most efficient route and picklist at all times.

Uplift driver experiences

Locus’ driver companion app can track drivers’ activity and help them navigate through day to day tasks while on road. This not only helps for faster delivery but also decreases the burnout that drivers face.

Make returns simple

Advanced capacity and routing solutions that can club both forward and reverse logistics to reduce empty miles and maximize fleet utilization for shippers’ delivery teams while making sure existing delivery SLAs aren’t compromised.

The Locus Dispatch Management Software is your constant companion from the moment the order is placed to the moment it reaches the customer’s doorstep by tracking on-time performance, distance, cost and other business insights, Locus’ DMP uncovers deep lying inefficiencies and helps businesses achieve their maximum potential, equip workforces for excellence, and enables companies to scale with lower emissions.