Dispatch Management Platform for Last-Mile Excellence

A dispatch management system automates the planning, organizing, assigning, and management of deliveries or service calls. It helps to improve the efficiency and effectiveness of the dispatch process by reducing manual effort, reducing errors, and providing real-time visibility into the status of deliveries or service calls resulting in better customer satisfaction.

• Streamline your schedules by prioritizing your tasks efficiently
• Optimize routes in such a way that drivers have enough travel time between delivery destinations
• Effective communication internally and externally to ensure a smooth dispatch process
• Make the best use of a dispatch management technology
• Plan for any downtime or time under the roof
• Enable a feedback system for drivers

• Exchanging information with drivers
• Determining the completion of deliveries and service calls
• Navigating increased route complexities
• Added pressure to get deliveries speedier without any accidents or vehicle downtime
• Maximizing customer experience without compromising on profitability

There are two kinds of constraints. They are operational constraints and customer expectations.

• Volatility in markets and dynamic changes in decision-making
• Evolving customer expectations for quicker, more flexible, and dependable deliveries
• Highly interconnected nature of supply chains
• Increased frequency of manual intervention in decision-making processes

Yes, you can. Using Locus’ dispatch management software, you can easily integrate your existing enterprise systems to ensure frictionless transition and no silos in tracking.

Yes, it can. Locus’ dispatch management software factors 180+ real-world constraints (operational and business constraints) into its system and generates optimal delivery routes. This ensures that your delivery schedules and routes are realistic and efficient.

Locus has saved 43,500,000 miles in distance, and its carbon emission savings equal 20,000 acres of forest annually.

With its fleet utilization, route optimization, advanced sorting engine, and real-time tracking, Locus' offerings help you reduce the distance traveled. This allows your dispatchers to minimize the number of vehicles used, thereby minimizing carbon emissions considerably.

Yes, you can. Locus helps you in the dispatch management of even eco-friendly vehicles like electric vans. For example, if your electric vehicles are designed to make deliveries within a 7-mile radius, Locus will automatically sort those deliveries into zones within that area. If the delivery falls outside of the 7-mile radius, it will be automatically assigned to a conventional vehicle for optimal management of both traditional and electric vehicles.

Yes, you can. Locus’ dispatch software helps your business plan vehicle and driver shift by accounting for sick days and holidays. This enables you to check resource availability and secure delivery capacity when you need it the most.

Yes, you can. Whether it is fuel stops for your conventional vehicles or battery filling stations for electric vehicles, the Locus dispatch management system helps you factor them into your dispatch plans.

Yes. Locus dispatch management software provides your business with essential emission metrics of all your shipments. It helps you check if you comply with the local emission standards and limits.

Yes, it does. Locus’ dispatch software tracks insights like costs, on-time delivery performance, First Attempted Delivery Rates (FADR), fuel consumption, distance, and other business insights. This helps you spot those hidden inefficiencies at the driver/vehicle level and rectify them quickly.

Yes, it can. The Locus dispatch management software lets your customers share their delivery feedback directly. This helps your business optimize deliveries and take corrective action to improve them.

There are two things Locus does to ensure that customers enjoy a high level of flexibility with their deliveries. Firstly, it allows customers to share special instructions on delivery, such as preferred delivery location. It also offers customers to change their delivery slots even after dispatch.

With accurate delivery forecasts, Locus’ dispatch management software provides auto alerts on likely delays or delivery exceptions. This helps your business keep customers in the loop till the product is delivered.

Yes, you can. Locus’ automation engine helps you plan and manage the dispatch of over 5000 orders daily with minimal human intervention. All you need to do is input the shipment details and constraints and supervise the shipment statuses. Locus will assign orders, schedule them, and plan routes.

With its live tracking feature, Locus monitors shipment route deviations, delays, and delivery exceptions. It provides order-level and route-level tracking that gives you a comprehensive view of the shipments dispatched so far. In case of route deviations, it helps you sequence edit them and ensures that planned routes are efficient.

Yes, it is. Locus’ dispatch software provides your drivers with an easy-to-follow task list and detailed turn-by-turn navigation with traffic and weather conditions. This makes it easier for new drivers to onboard and existing drivers to efficiently complete their daily jobs. Also, its SKU verification for barcode and Electronic Proof of Delivery keep your dispatch managers informed about the delivery progress.Locus also helps you factor in Hours of Service (HoS) and breaks for drivers while assigning them rides. This ensures that your drivers have enough work-life balance.

Locus considers order-level constraints, allocation, routing, and business constraints when optimizing routes. This ensures that route recommendations are efficient, cost-effective, and realistic.