Locus’ fleet tracking software alerts and informs your customers with timely SMS notifications on deliveries at different fulfillment stages. With customer-driver interactions and live customer feedback tracking, now build a seamless and frictionless customer experience.
Schedule a demo
Increase in reattempted deliveries due to poor communication with customers
Increase in route diversions, delays, idling and unexpected stoppages
Manual interventions like drivers receiving frequent calls from dispatchers on delivery instructions or status
Customers facing difficulty in rescheduling their delivery appointments
Locus’ fleet tracking system facilitates a smooth dispatcher-driver communication through customized alerts on unplanned route deviations, potential SLA breaches or changes in order status. Our advanced fleet tracking solutions also allow you to send real-time notifications to your customers anywhere and anytime.
An easy-to-use application that enables real-time communication with your riders and delivery executives. Helps your on-ground staff manage pickups, drops and deliveries effectively.
Provides your stakeholders with a bird's eye view of logistics operations like rider routes, order status, and accurate delivery estimates on a unified dashboard.
Generates order tracking links with accurate ETAs that help your customers monitor and track their delivery status in real-time.
An easy-to-use application that enables real-time communication with your riders and delivery executives. Helps your on-ground staff manage pickups, drops and deliveries effectively.
Provides your stakeholders with a bird's eye view of logistics operations like rider routes, order status, and accurate delivery estimates on a unified dashboard.
Generates order tracking links with accurate ETAs that help your customers monitor and track their delivery status in real-time.
Locus' fleet tracking software gives logistics teams real-time visibility into every vehicle, driver, and shipment across their network. It tracks live route progress, flags deviations and SLA risks, and provides dispatchers with a unified Control Tower to manage fleet operations without manual coordination overhead.
The system sends real-time notifications to customers at every key fulfillment stage and generates order tracking links with accurate ETAs — so customers can monitor their delivery status without contacting support. This proactive communication reduces reattempted deliveries and cuts inbound customer service queries significantly.
The Driver Companion App guides drivers through task-by-task delivery workflows — capturing proof of delivery, flagging exceptions, and syncing order status in real time. It reduces dependency on dispatcher calls and ensures field execution consistently matches the plan.
Control Tower gives dispatchers a live, unified view of every route, driver, and order status across their network. It surfaces predictive ETA deviations, SLA breach risks, and route exceptions — so teams can intervene before failures happen, not after.
Locus automates dispatcher decision-making by alerting teams to route deviations, SLA risks, and order exceptions the moment they emerge — with the context needed to act immediately, not just a notification that something went wrong. Dispatchers manage by exception rather than manually tracking every driver across the network.
Locus continuously monitors active routes for deviation and delay risk, re-optimizing in real time to protect SLA commitments before breaches occur. This approach has enabled Locus customers to achieve 99.5% on-time delivery performance across 360+ global enterprise clients.
Locus addresses low fleet utilization, unplanned route deviations that trigger SLA breaches, manual dispatcher-driver coordination overhead, and limited visibility across multi-depot delivery networks — helping logistics teams improve on-time performance while reducing cost per delivery.
How can Locus help manage your logistics?
Join Industry Leaders:
