Locus for
home services

Locus’ dispatch platform powers automated home service logistics for sustainable growth and last-mile efficiency with accurate dispatch planning, time-slot scheduling, and real-time visibility.

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Last-mile excellence for home service providers to serve customers better

Struggling to manage service time-slots, get real-time visibility, handle resources, or plan daily routes? On Locus’ automated dispatch system, you can plan, allocate, and manage on-ground operations with ease.

Manage service time-slots, schedule tasks in real-time, handle resource shortages, and plan day-to-day tasks for home-service executives by taking location preference, skills, ratings, and experience into account without compromising on productivity.

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Case Study

Enhancing operational excellence & customer experiences for india’s top diagnostics firm

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Modern dispatch management for
home services logistics solutions

Handle and scale home services requests effortlessly

Quickly assign tasks in real-time to available and most suitable agents. Dynamically re-adjust, cancel, and add jobs to planned or ongoing routes. Smartly capture and schedule jobs with configurable workflows while keeping a check over on-ground capacity and existing jobs in the pipeline.

Power exceptional experience

Plan daily and hourly dispatches for agents in a more efficient manner. Maximize job completion rate with great efficiency and productivity and Meet service efficiency levels to stand by customers’ expectations.

Streamline workflow to optimize efficiency

Create an efficient workforce management plan for upcoming tasks with an advanced routing engine. Create a well-distributed work plan among all your available agents and optimize service times to the fullest without exhausting your agents.

Optimise work routes with elastic constraints

Create daily routes or span multiple days for agents based on their skills, preferences, serviceability, and availability. Take over 180 variables into account to define service windows and calculate the most effective route.