Retail Logistics Software for Omnichannel Fulfillment
Keep omnichannel fulfillment predictable across stores, warehouses, and D2C channels.
Locus coordinates order orchestration, fleet allocation, routing, and delivery execution on a single platform, so retailers can protect SLA performance, reduce planning complexity, and deliver a more consistent customer experience.
The complete order-to-delivery solution for retail enterprises
The Locus edge
Streamline fulfillment across every retail channel
Automate planning and dispatch workflows across store replenishment, ship-from-store, and D2C channels using a single orchestration layer, reducing manual handoffs and planning cycles by up to 66%.
Deliver faster with multi-trip and on-demand routing
Optimize routing across multi-trip, hyperlocal, and on-demand delivery models from a single planning layer. Locus dynamically plans routes based on demand, capacity, and SLA windows so operations teams can absorb demand spikes without adding manual planning effort or missing delivery commitments.
Increase agility with cross-fleet utilization
Scale delivery capacity without scaling fixed fleet costs. Locus intelligently allocates orders across private fleets, contracted carriers, gig networks, and 3PL partners based on cost, capacity, and SLA requirements. When demand spikes, overflow is automatically shifted to external partners so retailers maintain delivery performance without adding permanent fleet overhead.
Provide real-time visibility across store and D2C deliveries
Track shipments across the retail fulfillment lifecycle with real-time driver location, predictive ETAs, and automated alerts for exceptions.
Operations teams gain visibility across deliveries originating from stores, warehouses, or distribution centers.
Keep customers informed with live order-to-door visibility
Provide customers with real-time order tracking, proactive delivery notifications, and white-labeled tracking pages.
Turn-by-turn delivery updates reduce WISMO calls and improve overall customer confidence in the delivery experience.
“ Locus’s planning tool is a great enabler in generating automated plans within a few minutes,
By conducting multiple on-ground warehouse visits, Locus gained a detailed understanding of the operations and delivered features that were crucial in improving fleet utilization and last-mile productivity by 4-5%.”
Dr Prakash Rao
Head of Supply Chain Projects & Home Operations
How Landmark Group Improved Last-Mile Productivity, Automation & Efficiency with Locus
Equip store and delivery teams with mobile execution tools
Provide drivers with a dedicated mobile app that simplifies last-mile execution. Drivers receive turn-by-turn navigation, task checklists, ePOD capture, and real-time exception alerts, helping them complete deliveries accurately and with fewer manual interventions.
Expand retail delivery coverage with integrated carrier networks
Enter new markets and manage demand spikes by integrating with 1000+ pre-integrated carriers and global 3PL networks.
Locus allows retailers to maintain centralized control over outsourced deliveries while ensuring consistent service levels.
Optimize retail logistics with data-driven insights
Analyze delivery performance, route efficiency, and fulfillment capacity using operational analytics.
Retailers can identify distribution inefficiencies, improve delivery promises, and continuously optimize logistics performance across the retail network.
Successfully delivering for
Our retail customers have some great things to say about us
With Locus’ ShipFlex, we can streamline third-party deliveries with rich carrier integrations, real-time tracking, and more on a single dashboard. This has enabled us to take full control of our third-party order-to-delivery process, operate more efficiently, and ensure timely deliveries, resulting in an enhanced customer experience.
Shinhas Majeed
Group General Manager
Locus is simple easy to use technology which ensures that our operation smoothly transit on the platform. Locus’ route optimization has helped us in managing the team better, as we have a better visibility of our daily dispatches. Locus has also helped us in having transparency across stakeholders and remove human dependency.
Safdar Hussain
Distribution Manager
We use Locus for automatically planning our delivery routes and tracking our Last-mile delivery. The new feature which they deployed recently with real-time alerts and planned vs. actual comparison in an extremely simple UI has really helped our Ops teams manage the Last-mile deliveries effectively.
V.S. Sudhakar
Co-Founder & Executive Director
Our global impact to help your business
In-time store fulfillment
Reduction in freight costs
Increase in SLA compliance
Latest Locus insights
How to Eliminate Human Dependency in Retail Sales Beat Planning
America’s Omnichannel Retail Landscape: Case for All-mile Excellence
How Effective Capacity Planning is a Key to Success for Omnichannel
Retailers: Customized Delivery Options Is Key to Personalization
Drive repeat business with predictable retail fulfillment
See how Locus coordinates omnichannel routing, fleet allocation, and real-time visibility to keep delivery promises consistent.
Frequently Asked Questions (FAQs)
Locus is a Decision-Intelligent, Agentic TMS built for retail enterprises managing complex, multi-channel fulfillment networks. It optimizes cost, capacity, and service levels across store replenishment, e-commerce delivery, and returns — giving logistics teams AI-driven decisions with full human governance.
Locus serves Big & Bulky retailers, leading chains of Big-Box stores, Department stores, and Convenience stores across diverse fulfillment models — as well as omnichannel retailers managing both e-commerce fulfillment and store replenishment across multi-depot networks.
Locus automates planning and dispatch workflows, optimizes routing and scheduling across multi-trip, multi-day, multi-leg, on-demand, and hyper-local use cases, and enables AI-driven constraint optimization across 250+ real-world variables — including vehicle capacity, shift schedules, delivery windows, and traffic — with planners retaining full override control.
Locus provides flexible delivery options with multiple time windows and rescheduling capabilities, turn-by-turn order-to-door visibility, proactive status updates, and a white-labeled tracking page to keep customers informed.
Locus unifies planning and execution across captive fleets, 3PLs, and contracted carriers — enabling retailers to serve store replenishment, e-commerce delivery, and returns within a single logistics network, with real-time visibility across every fulfillment channel.
Locus offers end-to-end visibility of shipments from dispatch to final delivery across the fulfillment lifecycle, even with diverse contracted or outsourced carriers, along with real-time tracking and analytics.
Locus equips drivers with in-app navigation, structured task workflows, and real-time exception handling — while giving operations managers plan-versus-actual performance dashboards, workforce compliance tracking, and automated SLA breach alerts across the full driver fleet.
Locus has optimized 1.5B+ deliveries globally, achieving 99.5% on-time delivery performance, a 20% reduction in logistics costs, 90% improvement in fleet utilization, and $320M+ in logistics cost savings for enterprise clients.