Ingka Group acquires Locus! Built for the real world, backed for the long run. Read here>Read the full story>
Ingka Group acquires Locus! Built for the real world, backed for the long run. Read the full story

Transform Med-Tech Service and Distribution Networks with AI-Powered Decision Intelligence

Join us at LogiMed USA 2026

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📆 March 23 - 25, 2026

📍 Westin Carlsbad Resort & Spa, CA

Validated by Industry Analysts. Trusted by Enterprise Operators.

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Locus Market Recognition From Gartner For 6 Consecutive Years

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Locus Association With Popular Food Delivery App - A Success Story!

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Locus Is A Very Powerful Yet Simple And Intuitive Platform
 

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The interface is very user friendly and easy to learn for new users.
 

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Deep design supporting complex user requirements
 

Orchestrate Every Service Visit, Specimen Run, and Downstream Med-Tech Operation with AI

An AI-Powered FSM Platform with Built-In Decision Intelligence

Service Planning & Scheduling

Plan and dynamically optimize appointments, routes, and workloads across field teams, depots, and partner networks using AI-driven optimization around patient time windows, SLAs, skills, and real-time conditions.

Increase daily visit capacity, reduce drive time, and maintain consistent service levels across diagnostics, home care, device maintenance, and downstream distribution networks.

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Real-Time Execution & Visibility

Monitor live field team and partner network locations, job status, and ETAs through centralized dashboards, automated alerts, and technician mobile apps that capture job updates, parts verification, photos, and signatures for hospitals, clinics, labs, and distributors.

Reduce inbound status calls, manage disruptions proactively, and maintain predictable, transparent service levels across diagnostics, device maintenance, depot repairs, and downstream supply networks with compliant field workflows and real-time visibility.

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Governance & Service Intelligence

Track performance, documentation, and exceptions across field teams, depots, and partner networks with AI-powered analytics and audit-ready reports. Integrates seamlessly via APIs with EHR, LIS, ERP, CRM, and asset management systems to maintain a single, trusted system of record, with field documentation captured through compliant mobile workflows.

Strengthen regulatory compliance, simplify audits, and continuously improve service quality, device uptime, and supply reliability.

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Results from Large-Scale, SLA-Driven Service Operations

99%+ On-Time Service & Visit Completion
90%+ Field Team and Asset Utilization
34%+ Reduction in Travel Distance
23%+ More Visits per Field Team Member

How Locus Orchestrates Service Operations End-to-End

Plan, dispatch, execute, and govern service across field teams, depots, and partners with AI-driven optimization and real-time visibility.

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Meet the team

Paulette DesCoteaux

Paulette DesCoteaux

Director Sales

Sai Shiva Jampala

Sai Shiva Jampala

Director - Pre-Sales

Built for High-Stakes Med-Tech Service, Distribution, and Partner Networks

OEM Field Service Operations

Protect Device Uptime Across Service and Depot Networks

Locus orchestrates installations, preventive maintenance, and urgent break-fix calls across field teams, depots, and partner networks by matching the right engineer, skills, and parts while optimizing routes and reducing repeat visits. This helps leaders deliver accurate ETAs, maintain compliance, minimize escalations, and protect service margins.

Diagnostics & Phlebotomy Networks

Deliver Every Sample On Time, Without Compliance Risk

Locus routes phlebotomists and couriers around patient-preferred time slots, medical windows, fasting rules, and lab cut-offs while standardizing chain-of-custody through technician mobile workflows with barcode scans, photos, and e-signatures. This reduces rejected samples, improves dispatcher productivity, and ensures reliable diagnostic workflows.

Time-Critical Medical & Regulated Movements

Make High-Risk Medical Shipments Predictable Across Partner Networks

Locus plans and optimizes urgent movements for blood, organs, surgical kits, and critical device shipments with continuous visibility and proactive exception management across distributors and care sites. This reduces risk exposure, controls emergency costs, protects SLAs, and ensures continuity of patient care.

Proven Results from Enterprise Service Networks

Higher Workforce Utilization
Network Simulation

Up to 30% Higher Workforce Utilization

Automated Scheduling
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4,500+ Service Hours Saved with Automated Scheduling

US Healthcare Supply Chains
Whitepaper

A Strategic Guide for US Healthcare Supply Chains

Secure Your Med-Tech Supply & Service Strategy Session at LogiMed 2026!

Discuss your med-tech supply chain and service priorities with our experts and get practical guidance on improving device uptime, partner SLAs, depot turnaround, and service visibility.