2023 Locus Assessment Report

Decoding Asia's
Last Mile Maturity:
Trends, Technology, and Transformation

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17 out of 20 consumers choose brands that offer superior purchase experiences.

This is why in 2023, leveraging technology solutions is no more a choice; it's a mandate for businesses targeting robust growth and exceeding customer expectations around fulfillment.

But where to start?

That's where our Locus Last-Mile Maturity Assessment steps in. This one-of-a-kind assessment has been taken by businesses from India, The UAE, and Indonesia spanning diverse industries.

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The Goal

The goal of this one-of-a-kind assessment is to gauge the maturity of last mile and get actionable insights for supercharging last mile growth by focusing on:

  • Last Mile Excellence
  • Customer Experience
  • Workforce Empowerment
  • Advanced Analytics
  • Sustainability
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Key Findings

The data uncovers a startling trend:

  • 79% of these organizations are actively leveraging tech to enhance last mile efficiency.
  • But 84% need more confidence in their last mile processes driving measurable growth and unforgettable consumer experiences.

In short: most businesses in this region have the tech. The aim? Stellar consumer experiences, reduced costs, and operational excellecne. The reality? Uncertainty.

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Interested in knowing how businesses in India, Indonesia and The UAE did across these focus areas?

Get Your Copy of the Complete Report Today!

Your Success in the Last Mile Fulfillment Journey

Solving deep-seated last mile challenges requires a deep understanding of your organization's last mile maturity.

It all starts with some questions:

  • Can your business tackle unforeseen challenges flawlessly?
  • Do you promise and deliver consistent quality every time?
  • How adept are you at resolving issues at the earliest?

While these questions may seem daunting, they lay the foundation for your success in the last mile fulfillment journey.

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Begin Your Journey Towards Last Mile Excellence Today!

Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Locus’ proprietary geocoding engine converts the fuzziest of the addresses into precise geographical coordinates thereby helping your on-ground executives locate addresses easily.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ all-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Build your own reports and analyze important parameters that you need to make key decisions.

Join Industry Leaders:

68m+ miles

Reduction in distance traveled

12m+ kgs

Reduction in GHG emissions


Savings in logistics costs
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