Trusted by leading brands in 30+ countries

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Why home service providers are choosing the Locus platform

On the Locus platform, you can plan, allocate, and manage on-ground operations with ease.

Manage service time-slots, schedule tasks in real-time, handle resource shortages, and plan day-to-day tasks for home-service executives by taking location preference, skills, ratings, and experience into account without compromising on productivity.

Plan, allocate and manage tasks with ease
Plan, allocate and manage tasks with ease

Automate order lifecycle from the point of order capture to fulfillment and post-fulfillment

Offer greater convenience
Offer greater convenience

Allow your customers to choose their preferred service time slots

Empower your home service executives
Empower your home service executives

Consider location preferences, skills, ratings, and experience of your home service executives without compromising on productivity

Manage customer expectations with ease
Manage customer expectations with ease

Manage high cancellation and reschedule rates by making effective use of idle time and earning your customers’ trust and loyalty

Add real-time visibility to your supply chain
Add real-time visibility to your supply chain

Get live visibility along with real-time analytics, notifications, and insights for fast decision making

Keep customers in the loop
Keep customers in the loop

Share live ETAs, turn-by-turn navigation updates, and service status with your customers with our custom order tracking links

Handle and scale service requests effortlessly

Handle and scale service requests effortlessly

Managing hundreds of service requests in a day across multiple categories is a herculean task.

Dispatchers need to quickly assign tasks in real-time to the most available and suitable agents.

The Locus platform helps you

  • Quickly assign tasks in real-time to available and most suitable agents
  • Dynamically re-adjust, cancel, and add jobs to planned or ongoing routes
  • Smartly capture and schedule jobs with configurable workflows while keeping a check over on-ground capacity and existing jobs in the pipeline

Read why your home service business needs dispatch management software here

Power exceptional experience

Power exceptional experience

One of the most common challenges faced by home service providers is managing and adhering to customers' requirements.

The stakes are high as even one unhappy experience can stop the customers from coming back.

The Locus platform helps you

  • Plan daily and hourly dispatches for agents in a more efficient manner
  • Maximize job completion rate with great efficiency and productivity
  • Meet service efficiency levels to stand by customers’ expectations

Read more about Locus’ slot management platform here

Streamline workflow to optimize workforce efficiently

Streamline workflow to optimize efficiency

Field agents often tend to switch jobs for better pay and growth. The high attrition rate in the industry also accounts for repeated learning and unlearning cycles within the organization.

An intelligent resource utilization workflow can help maintain work-life balance for service agents.

The Locus platform helps you

  • Create an efficient workforce management plan for upcoming tasks with an advanced routing engine
  • Create a well-distributed work plan among all your available agents
  • Optimize service times to the fullest without exhausting your agents

Read about Locus’ benefits for drivers here

Optimize work routes with elastic constraints

Optimize work routes with elastic constraints

Picking the right executives for the right tasks, planning task routes, and dispatching daily and hourly tasks to executives is exhausting. Manual route planning is not the ideal choice for businesses in the on-demand home services market.

The Locus platform helps you

  • Create daily routes or span multiple days for agents based on their skills, preferences, serviceability, and availability
  • Take over 180 variables into account to define service windows and calculate the most effective route

Read about the next steps to take in your dispatch optimization journey here

How Locus helps businesses grow

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Trusted by top global brands

What makes our clients across e-commerce, 3PL, retail, FMCG and more trust us?

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Cars24

Route optimization for India’s largest used car buying platform

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Locus in your supply chain

How Locus automates human decisions in the supply chain

Resources & Insights

Logistics Challenges Involved

Logistics challenges involved in home services and how to overcome them

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Empowering Time-Sensitive Home Healthcare

Unterstützung zeitkritischer häuslicher Gesundheitsdienste mit robuster Logistiksoftware

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Convenient Time-Slot Bookings

Want to offer convenient time-slot bookings to your home services customers?

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Häufig gestellte Fragen

Ja, Locus verfügt über eine Servicefreundlichkeits-API, die in Ihre kundenorientierte App / Website integriert werden kann. Abhängig von der aktuellen Verfügbarkeit der Außendienstmitarbeiter, dem Servicetyp, dem Kundenstandort, der Benutzerbewertung und der Kundenpriorität kann Locus die bestmögliche ETA bieten Der Service kann erfüllt werden.

Die Field Executive App von Locus verfügt über ein SDK, das sich problemlos in Ihre App-Oberfläche integrieren lässt und dieselben Funktionen wie die App von Locus bietet.

Ja. Die Locus-App bietet die Möglichkeit, mehr als 10 verschiedene Arten von Checklistenoptionen anzupassen.

Ja. Entweder manuell oder mit API-Integration können Sie denselben Lead im Locus-Dashboard mit relevanten Details generieren. Abhängig von der versprochenen SLA, dem Servicetyp und der Verfügbarkeit der Führungskräfte wird dem Lead der beste Lead zugewiesen.

Ja. Locus verfügt über eine Slot-Management-API, die in Ihre kundenorientierte App / Website integriert werden kann. Abhängig vom vorgeplanten Zeitplan Ihrer Außendienstmitarbeiter und dem Servicetyp, dem Kundenstandort, der Benutzerbewertung für die Servicedauer und der Priorität kann Locus identifiziert werden. empfohlener Steckplatz 'oder offene Steckplatzoptionen.

Ja. Locus verfügt über eine Slot-Management-API, die in Ihre kundenorientierte App / Website integriert werden kann. Abhängig vom vorgeplanten Zeitplan Ihrer Außendienstmitarbeiter und dem Servicetyp, dem Kundenstandort, der Benutzerbewertung für die Servicedauer und der Priorität kann Locus identifiziert werden. empfohlener Steckplatz 'oder offene Steckplatzoptionen.

Ja. Für verschiedene Arten von Diensten lernt Locus aus Ihrer Ausführung auf dem System und bietet die Option, Ihre Dienstdauer anhand der gelernten Daten zu aktualisieren.

We are growing...

50%

increase
in productivity of sales and service executives

10%

increase
in sales and service revenue

14%

increase
in SLA adherence

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Accelerate your growth with Locus

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Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Die proprietäre Geokodierungs-Engine von Locus wandelt die unscharfsten Adressen in präzise geografische Koordinaten um und hilft so Ihren Führungskräften vor Ort, Adressen leicht zu finden.
  • Digitize all your operational variables such as fleets, delivery persons etc. to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle (fleet)—with a birds-eye view of your entire operations.
  • Erstellen Sie Ihre eigenen Berichte und analysieren Sie wichtige Parameter, die Sie für wichtige Entscheidungen benötigen.

Join Industry Leaders:

43m+ miles

Reduction in distance traveled

18m+ tons

Reduction in GHG emissions

$200 m

Savings in logistics costs
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