Ingka Group acquires Locus! Built for the real world, backed for the long run. Read here>Read the full story>
Ingka Group acquires Locus! Built for the real world, backed for the long run. Read the full story

Control Tower

Anticipate and manage disruptions on the ground with end-to-end real-time visibility in the All-Mile for all fulfillment channels. Bring transparency for all stakeholders, from dispatch managers to drivers and end-consumer.

control tower dashboard screenshot

Bring real-time visibility to the all-mile for all fulfillment channels

Control Tower is a tool that helps businesses manage resources and anticipate disruptions during the delivery process. It provides enhanced visibility through a feature-rich dashboard, driver app, and customer tracking interface, enabling effective management of delivery exceptions and improved supply chain performance.

1.22B+

Total deliveries optimized

$303M+

Savings in logistics costs

99.5%

On-time deliveries

Key real-time visibility challenges

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Bringing enhanced transparency to every stakeholder

Track resources on the ground while effectively managing delivery exceptions

Track resources on the ground while effectively managing delivery exceptions

Enjoy enhanced visibility from origin to destination with a feature-rich control tower dashboard, driver application, and customer-facing tracking interface.

A birds-eye view of your entire network

A birds-eye view of your entire network

View logistics activity across all miles through a centralized dashboard and driver companion app.

Focused Tracking for Every Trip

Focused tracking for every trip

Dive deep into fulfillment journey of each order with granular updates at hub, driver, and route level.

Intelligent alerts for potential SLA breaches

Intelligent alerts for potential SLA breaches

Account for volatility such as traffic and road deviations on the ground to proactively notify customers of potential SLA breaches.

Breach Alerts for Unauthorized Route Deviations

Breach alerts for unauthorized route deviations

Secure operation from unauthorized route deviations, halts, as well as fluctuations in temperature with automatic alerts in real-time.

Sequence new order additions manually or dynamically

Sequence new order additions manually or dynamically

Accept on-demand orders with ease through automated order allocation to the best-suited resource.

Rich tracking-based insights on an intuitive dashboard

Rich tracking-based insights on an intuitive dashboard

Track more than just the movement in your network, get rich actionable insights on team-wise performance through the control tower.

Holistic driver performance metrics for performance tracking

Holistic driver performance metrics for performance tracking

Incentivize drivers to perform better by highlighting key performance metrics within the companion app.

Trusted by leading brands in 30+ countries

Nestle
Goodfood
Croma
Tata 1mg
Big Basket
Lulu Group

Latest Locus insights

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Blog

What is Last-Mile Tracking and How it Improves Efficiency

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Blog

Why is a Supply Chain Control Tower Important?

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Blog

Transform Your Delivery Process with Locus’ Automated Tracking

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Blog

Elevating Operational Visibility with Real-Time Tracking Solutions

Convert your logistics operations to a revenue generator

Frequently Asked Questions

Locus Control Tower is the visibility and execution module within Locus's Decision-Intelligent TMS — providing end-to-end shipment tracking, predictive SLA alerts, and exception management across all delivery legs from a single unified dashboard.

Control Tower helps operations teams achieve 99.5% on-time delivery SLAs, reduce logistics costs by up to 20%, and eliminate exception blind spots — from first-mile pickup to final delivery.

Control Tower provides granular, hub-to-doorstep visibility through a live operations dashboard, driver companion app, and customer tracking interface — with predictive ETAs powered by traffic data and driver telemetry, and proactive alerts before SLAs are breached rather than after.

Control Tower sends intelligent alerts for potential SLA breaches, unauthorized route deviations, unplanned halts, and temperature fluctuations in real time. These alerts trigger configurable escalation workflows — including automated reassignment, dispatcher notification, or exception review — so teams act on disruptions immediately rather than after the fact.

Yes. Control Tower supports dynamic order injection — sequencing new orders against active routes and allocating them to the best-suited driver or vehicle based on capacity, proximity, and delivery window constraints.

Control Tower surfaces plan-vs-actual performance analytics across routes, drivers, and hubs — including SLA adherence rates, on-time delivery trends, and individual driver metrics — so operations leaders can identify bottlenecks, reward high performers, and continuously improve delivery efficiency.

Control Tower is trusted by 360+ enterprises across 30+ countries — including Nestlé, Tata 1mg, and Unilever — and has powered 1.5B+ deliveries globally.