The Delivery Management Platform for Big & Bulky Logistics
Coordinate scheduling, routing, load planning, crew assignment, and customer communication in one system so large-item deliveries arrive on time, are installed correctly, and succeed on the first attempt at lower cost per successful delivery.
Locus helps furniture and appliance brands reduce no-access failures, avoid damage-related returns, and improve customer satisfaction with accurate ETAs, slot booking, and real-time visibility.
The complete order-to-delivery solution for big & bulky enterprises
The Locus edge
Make every delivery count
Increase first-attempt delivery success with time-window scheduling, slot booking, and delivery preferences captured at order entry. Align customer availability, building access rules, and installation requirements before dispatch to reduce no-access failures and repeat visits.
Match the right crew and vehicle to every order
Allocate deliveries based on product dimensions, vehicle capacity, and crew skill requirements. Ensure trained teams handle installation and assembly tasks while optimizing volume per vehicle to improve both service quality and fleet utilization.
Reduce cost per successful delivery
Plan routes that account for traffic, unloading time, installation duration, and service-level commitments. Dynamic routing minimizes fuel consumption, idle time, and re-attempts, lowering the true cost per completed delivery.
Coordinate scheduling, routing, and installation in one workflow
Automate order and route allocation based on dwell times, on-site assembly needs, and resource availability to increase deliveries per route without compromising installation accuracy or customer experience.
“ Locus came up with a custom tailor-made solution for us with geospatial polygon utilisation system.
Locus also gave us an easy to use ui for customers that they could book any slot as per their availability as well as a driver app which would ensure our delivery boys wouldn’t necessarily need to coordinate with somebody to perform their tasks effectively.”
Rajarshi Chattopadhyay
VP - Product, Revenue & Data
55% Increase in net promoter score and 17% reduction in logistics cost
Maintain service levels during demand fluctuations
Allocate capacity dynamically across crews, vehicles, and carriers during peak seasons or promotional surges to avoid losing control of cost, utilization, or customer commitments.
Keep deliveries on track with end-to-end visibility
Monitor driver location, installation progress, and delivery status in real time. Receive automated alerts for delays or access issues and resolve exceptions before they lead to failed deliveries. Capture digital proof of delivery with signatures and photos to reduce disputes and returns.
Keep your customers in the loop
Set expectations at checkout with scheduled delivery windows and clear preferences. Keep customers informed with white-labeled tracking, turn-by-turn updates, and two-way communication so fewer calls come in and satisfaction stays high.
Latest Locus insights
Deep Dive into Furniture Retail Logistics
Why Should Last-Yard Deliveries Prioritize Convenience Over Cost
Key Priniciples of Subscription Delivery Business Success
Setting Up Efficient Delivery Routes for Your Drivers
Improve first-attempt success in big & bulky delivery
See how your big and bulky delivery operations can run with fewer failed attempts, lower cost, and better customer satisfaction.
Frequently Asked Questions (FAQs)
AI-powered route planning and delivery management; multi-stop restocking; same-day and next-day options; dynamic planning for capacity and time windows. Restock more per route, fewer vehicles, lower freight cost, better SLA. Visibility and exception handling for retailers and consumers.
End-to-end visibility across all miles. Real-time tracking, geofenced alerts, turn-by-turn updates. Dispatchers see every shipment and driver; respond to exceptions in real time; maintain speed and reliability for FMCG and CPG logistics.
Tight delivery windows, shelf life and waste, retailer chargebacks, B2B and B2C balance, freight and labor cost. Locus: dynamic route optimization, real-time visibility, integrated order and delivery management, data-driven planning. Better on-time delivery, fewer chargebacks, lower cost, scalable operations.