Ingka Group acquires Locus! Built for the real world, backed for the long run. Read here>Read the full story>
Ingka Group acquires Locus! Built for the real world, backed for the long run. Read the full story
The Agentic AI Native Era

Software no longer waits to be operated.
It reasons, acts, and learns.

Locus is built for this era. Eight specialized AI agents coordinate all-mile, all-channel orchestration in real time across every domain of your delivery network. Your team defines policies, sets guardrails, and governs outcomes. The system handles the rest.

See DiSCO in action, Locus's Agentic AI operating model
1.5B+ deliveries optimized globally
$320M+ saved in logistics costs for clients
17M+ Kgs reduction in GHG emissions

Recognized by leading industry analysts and customers

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TRUSTED BY

360+ Enterprises

to run complex transportation networks

Rated 4.5★ on G2 Read verified customer reviews
Four capabilities, one operating model

What Locus does that first-gen routing tools cannot.

Legacy platforms can plot a route on a map. Locus reasons, acts, and learns across every delivery decision in real time, across every domain of your network.

01
Predict delivery demand patterns beyond historical heat maps.

The Capacity agent predicts volume spikes before they cost you a missed SLA, matching demand to fleet across captive, contracted, and outsourced providers before gaps form.

02
Autonomously orchestrate scheduling and execution across a growing network.

As your network adds depots, drivers, and delivery zones, the operating model scales with you. The Orchestrator ensures every agent adapts automatically when one sees a constraint.

03
Optimize driver-based routing decisions that reflect driver skill, speed, and service variability.

Route intelligence tied to the driver, not the truck. The Dispatch agent builds routes reflecting the capability of the person executing them, across delivery drivers, installation specialists, and field service technicians.

04
Adapt instantly as the day unfolds.

Unexpected conditions and constraints are automatically evaluated and the optimal decision is executed to keep the network moving. Live carrier APIs, traffic, weather, and regulatory signals feed every agent's reasoning in real time.

The Logistics Intelligence Maturity Curve

Four eras. One ceiling each.
Then the model broke.

Logistics software has evolved through four distinct eras. Each solved real pain. Only the fourth closes the gap between the complexity of modern delivery and the intelligence required to run it.

1990s

On-Premise

Fixed routing rules. Manual dispatch. Systems installed on-site, updated rarely. Planners own every decision — the software just stores data.

Rigid. Human capacity is the ceiling.
2000s

SaaS

Cloud-based. Better maps, better UI. Faster tools — planners still manually adjust every route. Every insight needs a human who knows where to click.

Smarter tools. Same manual workload.
2018

SaaS + AI Bolt-On

Agents layered onto legacy platforms. Real intelligence — but constrained by the data models underneath. The architecture was never designed for it.

AI capabilities, caged by underlying architecture.
NOW
2026

Agentic AI Native

Agents orchestrate planning, routing, execution, and payment against live signals. Humans define policy. The system handles the rest.

The operation learns, adapts, and compounds.
Bolt-on AI can't rethink how a peak-week plan is built — it can only tweak the one your planner already drew.
The gap between native and retrofit compounds every quarter.
Why the ceiling matters

What breaks at enterprise scale.

Four forces that grind against yesterday's architecture every peak, every reverse logistics cycle, every carrier renegotiation.

10¹⁵

Quadrillion-combination routing

A single DC with 40 trucks and 800 drops has more route permutations than atoms in your building. Planners pick "good enough" — and leave margin on every run.

PEAK WK

Exception load during peak

Volume triples. Exceptions don't scale linearly — they compound. The team that absorbed Tuesday is drowning by Black Friday.

18 YRS knowhow

Institutional knowledge walking out

The planner who "knows the routes" is retiring. The playbook is in their head. Bolt-on AI can't ingest what was never written down.

STORE DC DTC 3PL

Store–DC–DTC network fragmentation

Store-fulfilled orders, DC trunk lines, and DTC carriers each run on their own tools. Every seam is a point of failure and a renegotiation.

What agentic-native actually means

Five structural differences
— not five features.

When AI is native to the operating model, the architecture looks different from the ground up. Each of these is a property of how the system is built, not a module you can buy.

01 / AI AS OPERATING MODEL

Agents act, not just advise.

Every routing, scheduling, and execution decision flows through AI agents — evaluated in real time against live operational signals, not surfaced to a dashboard for a human to action later.

Dashboard Human click YESTERDAY Signal Agent AGENTIC-NATIVE
02 / COMPOUNDING INTELLIGENCE

Every delivery makes the model smarter.

Driver behavior, route performance, carrier SLAs — all feed the model automatically. The longer you run, the wider the gap.

M1 M24
03 / COLLABORATING AGENTS

Shared context, no hand-offs.

A constraint in Dispatch automatically updates Carrier priorities and pre-alerts the Customer agent. No silos. No manual relays.

D Cr Cu
04 / GOVERNANCE BY DESIGN

Every action, explainable.

Every decision carries a natural-language reason and a full audit trail. Simulation, shadow mode, and instant rollback built in.

12:04 · SWITCH CARRIER 12:07 · REROUTE 14 STOPS 12:11 · NOTIFY 340 CUSTOMERS
05 / BUILT-IN MARKET DATA

World signals, woven in.

Weather, traffic, freight lane rates, tariffs, demographics, regulatory signals — native context for every agent's reasoning, not a separate product.

CORE WX TRF LANE REG DEM
PRINCIPLE

Human talent elevated, not replaced.

Your planner's role shifts from execution to judgment — setting policies, establishing guardrails, and governing outcomes. The agents absorb the combinatorial work they were never going to win.

HUMANS · POLICY AGENTS · EXECUTION
The agent system

Eight agents. One decision surface.

Policy flows down from your team. Intelligence surfaces up from the agents. At every level, humans define the rules, review the exceptions, and govern outcomes. Hover any agent to see what it does in your operation.

Human Decision Layer · Policy flows down ↓
Define policies Set guardrails Govern outcomes Review exceptions
AI Agents · Coordinating through the Orchestrator
01
Orchestrator
The central layer across all agents
When one agent sees a peak-week constraint, all adapt — automatically. No cross-team calls.
02
Capacity
Match demand to fleet
Predicts volume spikes before they cost you a missed SLA — across captive, contracted, and outsourced fleets.
03
Carrier
Select, switch, score
Switches to backup carriers before SLAs break — not after. No manual chasing. No end-of-quarter surprises.
04
Dispatch
Route, sequence, adapt
Replans around a stuck delivery in the time a planner would take to open the route. Reflects driver skill and live constraints.
05
Hub
Inbound, cross-dock, outbound
Every receiving dock, cross-dock lane, and outbound gate visible as one flow. Bottlenecks surface before they propagate.
06
Customer
Promise, communicate, resolve
Proactively communicates exceptions and recalibrates ETAs before customers ask. Your team handles only the judgment calls.
07
Settlement
Audit, reconcile, flag
4-way match: contract, shipment, POD, invoice. Flags overcharges before they reach the books — not after the audit.
08
Copilot
Natural language interface
Ask anything, act through language. One interface for every persona — planner, dispatcher, exec, driver, customer service.
↑ Intelligence surfaces up ↓ Policy flows down
Operational signals · Native context for every agent
Routing Dispatch Fleet Carrier APIs Payments Customer Promise Driver Apps Delivery Providers Weather Traffic Real-Time Exceptions
Trust, not autopilot

Agents earn autonomy.
Trust is built in stages, not assumed.

Every agent starts by recommending — your team decides. As confidence builds, agents graduate. Your policies govern where agents act autonomously and where a human reviews — per agent, per domain, per threshold.

01Stage one

Advise

Agent recommends. Your team decides. Every action logged with full reasoning. Every agent starts here — no exceptions.

"Here are three carrier options, ranked by cost and recovery probability — and why."
Autonomy
02Stage two

Guardrails

Agent auto-acts within configured thresholds. Escalates outside them. Teams review exceptions, not every decision.

"Switched to UPS within your approved cost delta. Flagged for your awareness."
Autonomy
03Stage three

Autonomous

Agent orchestrates routine decisions using ML trained on your decision-outcome history. Your team governs network outcomes.

"Routing complete across all depots. Three exceptions flagged for your review."
Autonomy

Configurable per agent, per domain, per threshold. Simulation, shadow mode, and instant rollback are built in — not bolted on. You are never committing to more automation than you've approved.

1-Day Operations Assessment

How to measure the opportunity
in your operation.

Before you can quantify the opportunity, you need a clear picture of your operation as it runs today. With our experience powering 1.5B+ deliveries and service appointments, we can offer you one.

What we'll look at

  • 1
    Decisions your team makes that agents should own

    How many routing and exception decisions your team makes each day that an agent could handle.

  • 2
    How many systems your operation touches

    ERP, OMS, WMS, fleet, carrier APIs, customer promise, settlement — the more fragmented today, the greater the opportunity.

  • 3
    How your operation responds to the unexpected

    When a constraint hits, how long does it take to resolve? Agents surface options in seconds with full context.

  • 4
    What your network knows today vs. could know

    After 12 months of every delivery feeding the model automatically, what becomes decidable that isn't today?

  • 5
    How much growth your existing team can absorb

    When agents handle routine decisions, supply-chain talent shifts from execution to strategy.

Book my assessment

Typical turnaround: a dedicated solutions engineer will reach out within one business day.

Powering 1.5B+ deliveries and service appointments. Your assessment draws on the same models that coordinate those networks — benchmarked against your data, not ours.