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Managing a restaurant supply chain is not an easy job — Orders keep pouring in all day, and good food within minutes is every hungry customer’s biggest demand. Successful food delivery is all about speed, quality and efficiency. To add to the complexities, the pandemic has intensified the competition in this space, pushing businesses to level up their last-mile game to satisfy hungry customers with high-speed and efficient deliveries.
Efficient logistics is the key to customer satisfaction in the food delivery business. The rising demands in the restaurant delivery supply chain space include:
Deliver fresh food to customers within minutes
Ensure zero-touch delivery practices in the last mile
Fulfill dynamic order requests and reroute instantly
Share live order status notifications with your customers
Schedule on-demand grocery delivery orders instantly with Locus’ intelligent dispatch planning software
Assign the right delivery executive for each order considering location proximity, ratings, experience, and more
Plan optimal delivery routes dynamically taking into account on-ground constraints such as traffic congestion, zonal restrictions, etc.
Monitor ongoing tasks remotely and share live order tracking updates with your customers
Ensure no-touch food delivery with Locus’ Electronic Proof of Delivery (ePOD) solution
Get actionable insights for better decision making with Locus’ advanced historical and field data analytics
For an early-stage startup like ours with complex last-mile delivery requirements, Locus helped solve the problem of planning and deliveries so effectively that we were able to scale our operations without worrying about the complexity involved in route/capacity planning.
Chief Technology Officer
Collaborating with Locus was a much- needed shot in the arm for us in fulfilling our deliveries on time. This partnership helped us in easing the time taken to prepare accurate and cost-effective routes.
Sr. Vice president
Locus provides a fully interactive tool for us to plan and track our deliveries. Not only have we been able to save 15% of our logistics cost, but also able to live track of our fleet during hours of operation.
We use Locus for automatically planning our delivery routes and tracking our last-mile delivery. They have worked closely with our Product team to keep enhancing the product.
Chief Technology Officer
We realized we needed a TMS to ensure faster routing and efficient delivery services, due to our unique operation process: semi-wholesale delivery. We were using manual excel-based routing, which only accommodated a few variables, and it took a minimum of two hours to commence routing. After assessing several players, we decided to go with Locus because they were willing to evolve together.
Senior Logistics and Operation Manager
How can Locus help manage your logistics?
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