Ramadan & Raya: 7 Ways Dispatch Management Software Helps Businesses Manage Peak Shipping Seasons
Ramadan and Raya is the most anticipated peak shipping season for SouthEast Asian countries like Indonesia. In a 2022 survey, 46% of consumers preferred shopping on their mobile phones and 50% preferred in-store shopping from stores. That’s a massive demand to handle!
During peak delivery periods like Ramadan and Raya, logistics managers will feel the pinch of high demand. Their biggest concern would be to utilize their capacity to its fullest, and provide a delightful customer experience without disturbing the profit margins. Manually managing these capacities might cause serious errors, and would result in inefficiencies. So, by using dispatch management software, businesses in South East Asia, and the Middle East can make a huge difference in their delivery management.
7 Ways Dispatch Management Software Benefits Businesses
Makes drivers happy
It builds optimal routes factoring constraints like traffic, delivery windows, driver skills etc. These optimal routes enable drivers to cover the maximum number of delivery locations within a minimum distance. It ensures drivers complete their tasks on time and achieve an optimal work-life balance.
Deliveries to precise destinations
A robust dispatch management is equipped with a smart geocoder to get around fuzzy customer addresses. Its geocoding engine converts improper addresses into precise geographical coordinates, thereby helping them reach specific locations on time.
Bolsters customer loyalty
Using its white-labeled tracking and intelligent alerts through email and SMS or push notifications, dispatch management software helps customers stay informed on order updates. Its unified dashboard tracks delivery exceptions, and helps operation managers solve them on order of priority. This enables them to boost customer loyalty, and widen their customer base.
Minimizes time-to-dispatch
With delivery-linked checkout, businesses can provide multiple time slot options to customers to choose from. By automating carrier assignment with this delivery-linked checkout based on cost, delivery speed, vehicle capacity, and time window preference, dispatch management software minimizes the time-to-dispatch.
Seamless management of multi-carrier shipments
Dispatch management software automates carrier selection process and renewal of contracts through a vast carrier network. This makes it easier for businesses to quickly access real-time quotes, without wasting time integrating them.
Makes all-mile deliveries sustainable
With its zone-based routing, dispatching software ensures that two vehicles don’t overlap in the same route. This allows fleet managers to rightsize the fleet, and minimize their fuel consumption, thereby making all-mile deliveries sustainable.
Fuels profitability with actionable insights
It evaluates carrier performance through various all-mile delivery metrics like SLAs (Service Level Agreements), OTIF (On-Time In-Full), and FADR (First Attempted Delivery Rate). These insights help businesses spot the inefficiencies, and improve their upcoming carrier assignments, thereby fueling profitability.
Manage your peak delivery schedules seamlessly with a dispatch management platform
In a survey of 2000 Indonesians, it was forecasted that 88% of Indonesians are planning to purchase this Ramadan, and female millennial online shoppers will spend more than the general population. When online activity is expected to peak in the coming days, businesses should ensure that their peak delivery management is at the right place.
The best way to manage peak deliveries is by investing in a dispatch management platform like Locus. Locus’ offerings like parcel orchestration, delivery-linked checkout, real-time fleet tracking, route optimization, capacity and transporter management and insights, elevate your delivery performance during peak shipping seasons like Ramadan or Raya! It helps your business attain its growth targets and provide superior customer experience without compromising on profitability.
Share this infographic by using this embed code:
