Find out if the 3PL partner can satisfy short-term and future needs of E-commerce business, helping them make real-time and data-driven decisions with the click of a button.
83% of 3PLs agree that their supply chains have been able to identify changes in macroenvironments and to modify and enhance supply chain capabilities appropriately. -2021 Third Party Logistics Study, The State of Logistics Outsourcing
Analyze the track record of 3PL business in its relationship with suppliers, customers, and employees. Find out if they have extensive industry experience and a good business reputation. Tip: Check their awards list
The majority of shippers—91%—said that their relationships with their 3PLs were generally successful. A higher number of 3PLs—99%—agree that relationships have generally been successful. -2021 Third Party Logistics Study, The State of Logistics Outsourcing
Check if the 3PL partner is resilient enough to handle consistent disruptions. Find out if they hold a history of financial stability, reliable methods, business practices, and relationships during economic downturns.
Verify if the 3PL partner has the consistent ability to match a required level of communication, responsiveness, and professionalism.
Most shippers—93%—and 3PLs—98%— agree that over the last three years, it has become even more critical for 3PLs to develop the capabilities to respond to customers more quickly with accurate and timely information. - 2021 Third Party Logistics Study, The State of Logistics Outsourcing
Examine the safety guidelines of a 3PL company with respect to its client inventory and warehouse workers. Make a physical or 360-degree video tour of the 3PL company’s warehouse facility.
Enquire if the 3PL company can handle a large workload during peak season as the client needs to grow. Check if they have the proper infrastructure to sustain growth over time and be flexible in their operations.
Find out if the 3PL company has customizations to maintain long-term operations and reduce costs without compromising on the quality of service, efficiency, revenues, and performance.
Find out the proximity of 3PL company’s location to major highways, shipping hubs, and customer base. Partnering with the right 3PL organization helps to reduce last-mile delivery costs by maximizing delivery speed and efficiency.
68% of 3PL users and 96% of 3PL providers agree that the use of 3PLs has contributed to reducing overall logistics costs.- 2021 Third Party Logistics Study, The State of Logistics Outsourcing
To make the right decisions quickly and optimize the quality of service, it is necessary to choose a 3PL partner who uses the latest updated delivery logistics software. IT capabilities are crucial for a 3PL company to build a satisfying relationship with shippers and customers.
93% of shippers agree that IT capabilities are a necessary element of 3PL expertise. Roughly half—54%—of shippers indicate they are satisfied with their 3PLs’ IT capabilities. - 2021 Third Party Logistics Study, The State of Logistics Outsourcing
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