In a post-pandemic world, consumers have taken to purchasing products through online channels in record numbers. And businesses looking to make their mark need to provide the best customer experience possible. Read on to know why customer experience highly depends on cracking the last-mile space.

E-commerce takes center stage:

e-commerce opportunity

$9 trillion

Size of retail e-commerce opportunity by 2025
 

*Source: Mckinsey
e-commerce parcels delivered

70-80%

Percentage of e-commerce parcels delivered to doorsteps
 

*Source: Mckinsey
Fast and reliable service

Fast and reliable service

The top priority of 41% of 8600+ consumers surveyed in June 2021

*Source: PwC’s June 2021 Global Consumer Insights Pulse Survey

Clearly, optimizing last-mile delivery is crucial for customer satisfaction. So what makes it a tough nut to crack?

Because uncertainties in the supply chain and a tremendous surge in the volumes of goods lead to:

Capacity crunch faced by carriers

Capacity crunch faced by carriers

Longer delivery times

Longer delivery times

Fewer choices for delivery time slots for customers

Fewer choices for delivery time slots for customers

Higher delivery costs

Higher delivery costs

What is a TMS?

Transportation Management Systems are applications that make the physical transportation of goods a more efficient process.

How can they help?

Mode and carrier selection

Mode and carrier selection

Settlements

Settlements

Analisis

Analisis

Optimasi Armada

Optimasi Armada

Visibility across the supply chain

Visibility across the supply chain

Operational Planning and Execution

Operational Planning and Execution

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Jadwalkan pertemuan dengan Locus

Bagaimana Locus bisa membantu logistik Anda?

  • Mesin geocoding hak milik Locus mengonversi data alamat yang kacau menjadi koordinat geografis yang membantu eksekutif lapangan Anda untuk mencari alamat dengan mudah.
  • Digitize all your operational variables such as fleets, delivery persons, etc to come up with the best route plan every day.
  • Lacak pesanan Anda secara real-time dengan Locus Live Dashboard. Aplikasi pengiriman mil terakhir yang bernama Locus On The Road (LOTR) membantu mitra pengiriman dalam memroses pesanan.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle(fleet)—with a birds-eye view of your entire operations.
  • Susun laporan Anda sendiri dan analisis parameter penting yang Anda perlukan untuk membuat keputusan penting.

Bergabunglah dengan para Pemimpin Industri:

$100 M+
Logistics costs reduced
100+ Years
Penghematan waktu perencanaan
6300 + Tonnes
Pengurangan Emisi GRK

Jadwalkan Demo

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