Do you know?

28% of a product’s total transportation cost is involved in last mile deliveries.

The follow on cost for a 2nd delivery is equivalent to delivering 3 packages.

The average cost of re-delivery is $15.

“No one is at home to receive” is the number one reason for failed deliveries, with 54.9% instances.

“No one is at home to receive” is the number one reason for failed deliveries, with 54.9% instances

Missed deliveries affect customer loyalty and the perception of a retailer/service provider:

D2C E-commerce market is soaring

69% of customers won’t shop with a retailer if an item they purchased is not delivered within two days of the date promised.

Consumers want to buy directly from brands loading=

16% of customers will abandon shopping with a retailer altogether if they receive an incorrect delivery just one time, and 14% will do so if they receive a late delivery just one time.

Personalized shopping offers are a must

Every time a delivery attempt fails, it adds extra cost including transportation, re-delivery time, additional time in warehouse/storage, etc.

What is First Attempt Delivery Rate (FADR)?

FADR is a direct indication of the successful deliveries made in the first attempt.

A High FADR can:

Be the minor difference to win major contracts

Be the minor difference to win major contracts

Enhance Customer Experience Exponentially

Enhance Customer Experience Exponentially

Reduce Costs involved in multiple deliveries, storage of packages & management personnel

Reduce Costs involved in multiple deliveries, storage of packages & management personnel

An improved FADR is a win-win situation for the customer, the delivery executive, and the service provider.

How is Locus improving FADR:

  • Delivering on customer-preferred time windows. Providing customer with the live ETA of the delivery via a tracking link
  • Dynamic routing platform that intelligently plans your delivery routes by factoring in operational constraints & environmental factors like real-time traffic
  • Mapping of any delivery package to the customer with only time of delivery & location
  • Partial pickup and drop Assigning on-demand and bulk orders Rescheduling and canceling orders on the go

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Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Le moteur de géocodage propriétaire de Locus convertit les adresses les plus floues en coordonnées géographiques précises, aidant ainsi vos cadres sur le terrain à localiser facilement les adresses.
  • Digitize all your operational variables such as fleets, delivery persons, etc to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle(fleet)—with a birds-eye view of your entire operations.
  • Créez vos propres rapports et analysez les paramètres importants dont vous avez besoin pour prendre des décisions clés.

Join Industry Leaders:

$100 M+
Réduction des coûts logistiques
100+ Years
Temps de planification gagné
6300 + Tonnes
Réduction des émissions de GES

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