In a post-pandemic world, consumers have taken to purchasing products through online channels in record numbers. And businesses looking to make their mark need to provide the best customer experience possible. Read on to know why customer experience highly depends on cracking the last-mile space.

E-commerce takes center stage:

e-commerce opportunity

$9 trillion

Size of retail e-commerce opportunity by 2025
 

*Source: Mckinsey
e-commerce parcels delivered

70-80%

Percentage of e-commerce parcels delivered to doorsteps
 

*Source: Mckinsey
Fast and reliable service

Fast and reliable service

The top priority of 41% of 8600+ consumers surveyed in Juni 2021

*Source: PwC’s Juni 2021 Global Consumer Insights Pulse Survey

Clearly, optimizing last-mile delivery is crucial for customer satisfaction. So what makes it a tough nut to crack?

Because uncertainties in the supply chain and a tremendous surge in the volumes of goods lead to:

Capacity crunch faced by carriers

Capacity crunch faced by carriers

Longer delivery times

Longer delivery times

Fewer choices for delivery time slots for customers

Fewer choices for delivery time slots for customers

Higher delivery costs

Higher delivery costs

What is a TMS?

Transportation Management Systems are applications that make the physical transportation of goods a more efficient process.

How can they help?

Mode and carrier selection

Mode and carrier selection

Settlements

Settlements

Analytics

Analytics

Flottenoptimierung

Flottenoptimierung

Visibility across the supply chain

Visibility across the supply chain

Operational Planning and Execution

Operational Planning and Execution

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Schedule a meeting with Locus

How can Locus help manage your logistics?

  • Die proprietäre Geokodierungs-Engine von Locus wandelt die unscharfsten Adressen in präzise geografische Koordinaten um und hilft so Ihren Führungskräften vor Ort, Adressen leicht zu finden.
  • Digitize all your operational variables such as fleets, delivery persons, etc to come up with the best route plan every day.
  • Track your orders in real-time with the Locus Live Dashboard. Locus’ last-mile delivery app Locus On The Road (LOTR) helps delivery partners process orders.
  • Visualize and tweak your scheduled plans via three key metrics— geography, time, & vehicle(fleet)—with a birds-eye view of your entire operations.
  • Erstellen Sie Ihre eigenen Berichte und analysieren Sie wichtige Parameter, die Sie für wichtige Entscheidungen benötigen.

Join Industry Leaders:

$100 M+
Logistikkosten reduziert
100+ Years
Planungszeit gespart
6300 + Tonnes
Treibhausgasemissionen reduziert

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