WHAT is Crowdsourced Delivery?

Method of fulfilment to deliver packages to customers by leveraging non-professional and local courier services.

WHY is it here to stay?

Tech-heavy and asset-light operation, advantageous to both retailers and customers. It is seen as a solution to the all-mile problem.

WHY is it here to stay?

HOW does it work?

Customer places order at the crowdsourced delivery platform

Customer places order at the crowdsourced delivery platform

Order received by the retailer

Order received by the retailer

Courier service allocated by the retailer

Courier service allocated by the retailer

Product is delivered by the courier agent

Product is delivered by the courier agent

Product is received by the customer.

Product is received by the customer.

Role of Tech

Creating a centralized platform for delivery management with real-time visibility across the supply chain.

Role of Tech

Challenges

Maintaining consistency and control in order to adhere to the branding of the company.

Challenges

The Future

Crowdsourced delivery is here to stay.

The Future

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