Method of fulfilment to deliver packages to customers by leveraging non-professional and local courier services.
Tech-heavy and asset-light operation, advantageous to both retailers and customers. It is seen as a solution to the last-mile problem.
Customer places order at the crowdsourced delivery platform
Order received by the retailer
Courier service allocated by the retailer
Product is delivered by the courier agent
Product is received by the customer.
Creating a centralized platform for delivery management with real-time visibility across the supply chain.
Maintaining consistency and control in order to adhere to the branding of the company.
Crowdsourced delivery is here to stay.
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