As the world is still grappling with the coronavirus, meal-kit delivery has thrived. The scenario wasn’t so before the pandemic. But with a significant number of people working from home, meal-kit services have finally found the right audience.
Meal kit delivery is a subscription-based business model where companies send ready-to-cook fresh ingredients for recipes that customers can make at home.
Consumers want their meal-kits to be delivered within the preferred time slots. Meeting delivery time windows with on-ground constraints like traffic is the biggest challenge.
The continuously changing customer preferences and increasing competitors, make it challenging to build a sustainable customer base.
The toughest hurdle to crack for meal-kit companies is to balance expectations of ‘hangry’ customers while also minimizing their last-mile delivery costs.
Many meal-kit companies lose customers and exit the market because they are unable to handle costs. A delivery optimization solution helps them reduce costs in the following ways:
It helps meal-kit companies come up with optimal routes for drivers without disturbing their scheduled deliveries.
It enables meal-kit companies to track on-ground movement of their fleet and also glean insights past, present and future rides. It also helps companies give tracking links to customers.
It helps meal-kit companies to execute on-demand dispatch planning, maximizing the number of tasks and reducing idle time.
It helps meal-kit companies to obtain precise location information from flawed address data, leaving no room for error.
The Electronic Proof of Delivery software minimizes unnecessary paperwork and validates completed deliveries with zero physical contact.
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